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Demographics:
This year, 1078 students or approximately 26% of all on-campus housed graduate students* responded to the survey, 67% male. Fifty-one percent of students identified themselves as being part of the School of Engineering, 24% part of Humanities and Sciences, and the remaining students distributed across the remaining schools. Most students were enrolled in Masters (35%) or Doctoral (51%) programs and a significant portion (37%) identified themselves as being international (non-US citizen/permanent resident) students (there are many more international students in the graduate programs in general).
Use of Computers
Regarding equipment of those who responded to the survey:
In terms of platform:
Most students say they use their computers between two to eight hours a day, with 26% at two to four hours a day, 24% four to six hours a day, and 30% six to eight hours a day.
Students were asked to rank how often they use their personal computers for activities in five broad categories. The most popular results were, in order:
With 89% of students with laptops, this year's survey asked specifically where around campus they used their laptops. The top five locations listed were:
Other locations students listed included campus cafes and labs.
Other general comments about personal computing mentioned dissatisfaction about this year's Yahoo! Music Unlimited pilot and the service's incompatibility with Mac (see Digital Music below) as well as the desire for adding or improving, wireless in their residences (see Wireless Networking below).
Wireless Networking
Many residences have University provided wireless networking while in many others the students/staff provide their own. A higher percentage of graduate students (24% versus 16% among undergraduates) said they owned wireless access points or routers, most likely because University provided wireless networking is not as widely available in graduate residences. For more information about University-provided wireless in the residences, please visit the Wireless in the Residences FAQ.)
Given the large number of students with laptops and the increasing wireless coverage on campus, students were asked how often they used wired versus wireless networking in the residences. Most students still used mostly wired networking, 55% answering they used either mainly wired or exclusively wired (although my residence has wireless) and 21% answering they used both wireless and wired pretty evenly.
Satisfaction with the quality of wireless networking was much lower in the graduate residences-- only 60% of students rated the quality OK, good or great compared to 84% in the undergraduate residences.
Blogs, Podcasting, and more
With the rise in popularity of blogs, RSS, photo sharing sites, podcasts and other Internet publishing platforms, students were asked about what forms of Internet content they consume or produce. Of students who responded to this question (65% of survey respondents), 59% of students said they read other people's blogs, 17% subscribe to RSS feeds, and 25% comment on other people's blogs. Twenty-two percent publish their own blogs, 38% maintain personal Web sites, and 40% say they share pictures online via services like Flickr. Fourteen percent subscribe to podcasts, but only less than one percent create podcasts.
In reference to online gaming, 14% say they play networked games from their computers or game consoles. As mentioned earlier, 10% of students who responded about equipment they owned said they had a game console (Xbox, PlaySation, etc.).
Digital Music
As aforementioned, 48% of those who responded about what type of equipment they owned said they had a portable music player (MP3, iPod, etc.) and of those students, 73% are iPod owners. Students were also asked from which online music services, if any, they had paid for music. Of the 40% of students who responded to the question, 70% of students said they have purchased music from the Apple iTunes Music Store and 30% from Yahoo! Music Unlimited.
Specifically with Yahoo! Music Unlimitied, the University is running a pilot of the online music service for the 2005-06 academic year. Students who participate in this service have free access (for the pilot period only) to all available tracks. Forty-three percent of students said that they were aware of the pilot, but had not used it, 15% said they had used it a little, and 14% said they use it all the time. Since the pilot is for this year only, if students were asked to pay roughly $20 to use it next year, 69% of students said that they would not subscribe to it. Many students commented on their dissatisfaction with the service because of its incompatibility with Mac and difficulty using it with an iPod.
Filesharing and Copyright
In light of recent law suits and complaints filed against college students for using computer networks to illegally share copyrighted materials, Residential Computing, in collaboration with other University departments, has been working to educate students about file-sharing, copyright law, and University policies and practices. For more information, please visit the File-sharing and Copyright Law FAQ.
This year's survey included questions on students' awareness of copyright issues. Only nine percent of students said that they had no knowledge about the DMCA or copyright laws/policies. The top five ways in which students have learned about these laws and policies are:
Many students also said they heard about these issues through friends, online news sources or other publications.
Desktop Security
With an increasing number of computer security vulnerabilities and exploits (such as viruses), Residential Computing, in collaboration with other University departments, has been working to educate students about the importance of desktop security. For more information on desktop security, please visit the Practicing Safe Net page.
Almost all students said they took some action to keep their computers up-to-date and secure from viruses. The top five practices students employ are:
Many students also commented that they chose to own/use a Mac (or even run Unix/Linux) to avoid many of the security issues associated with the Windows operating system.
RCCs
Resident Computer Consultants (RCCs) are students who live in each residence and serve as local network managers by supporting in-room network connection, consultants by helping residents with computer problems, cluster technicians by helping to take care of the residence clusters, and more. In the graduate residences, RCCs are distributed within each complex (rather than one for each individual residence as in the undergraduate residences). They are managed by the RCC Manager and receive support and training from the entire ResComp central staff. RCCs are the first line of support for residential students. For more information about RCCs, click here.
In the graduate residences, students are less likely to ask their RCCs for help-- only 44% of students have asked their RCC for computer-related help or advice this past year compared to 74% among undergraduates. Seventy-nine percent of those requests for help were acknowledged within 24 hours (49% of those the same day) and 93% within two days. On average, 84% of those requests were resolved within two days (76% of those in 24 hours). Of course, in some cases, it takes longer to resolve issues. In those cases, 75% of students felt that the RCC's response time was reasonable.
Eighty-nine percent of students rated their RCC's knowledge as excellent or good and 85% rated their RCC's willingness to help as excellent or good. Ninety-two percent of students also rated their RCC's availability as always available or usually available.
Residence Computer Spaces
ResComp supports a residence cluster in every residence, roughly 350 public computers in 77 locations. In large graduate complexes, clusters are centrally located (rather than in each building). Only thirty-nine percent of students said they have used a residence cluster for any purpose (computing, printing, study, etc.). Of those students, most used it less than regularly with 62% using it rarely (once or twice a quarter, and maybe during finals) and 28% using it every now and then (every couple of weeks or so).
The top five reasons for using the residence clusters are:
Students who do use the residence cluster were asked to rank how often they used it for activities in six broad categories. The most popular results among cluster users were, in order:
For students who use the residence clusters, the top five suggested improvements that students say "would be great" to increase usefulness of residence clusters are:
Many students students commented on the need for cheaper or free printing to the cluster printers. Many comments also focued on the need for 24 hour access to the clusters as well as more computers in the cluster, both of which can be attributed to conditions that were results of a number of unfortunate thefts in the Escondido Village clusters earlier in the year.
Public Computer Spaces
Academic Computing, Residential Computing's parent organization, also provides central public computer clusters and study space in Meyer Lobby, Meyer 2nd Floor, Meyer Multimedia Studio, Meyer 24-study room and Tresidder LAIR. Forty percent of students who answered the survey say they have used one of these spaces this year.
The top five reasons for using the central public clusters are:
Other reasons listed included checking email, convenient location between classes, and study space (including for group work).
Students were also asked to rank how often they used the public clusters for activities in six broad categories. The most popular results among cluster users were, in order:
When asked what would substantially increase the usefulness of the Meyer, Tresidder and/or Green computer clusters, the top three choices were:
When asked what consulting services would they would find useful if they were offered or enhanced, the top five results were:
Over the last two years, Academic Computing has been making changes to the physical spaces and facilities in Meyer Library and may decide to emphasize one type of space over another. Students were asked to rank which types of spaces would be most useful. The most popular results among cluster users were, in order:
Other types of spaces listed included more 24-hour/late night study areas and more comfortable and social study areas.
The top three choices for improving group study spaces were:
Eighty-nine percent of students who responded about the equipment they owned said that they owned laptops and the libraries was one of the top locations they brought their laptops. Students were asked what would be the most useful to them when working with a laptop in Meyer, Tresidder, or Green. The top four choices were:
The second floor of Meyer also houses the Multimedia Studio. Most students who are aware of the multimedia studio and use it said they used it for image scanning (77%) and digital video editing (43%).
Notes:
* Residential Computing supports all graduate residences (Crothers, Crothers Memorial, Escondido Village, Lyman and Rains) with the exception of Schwab Residential Center. Schwab is supported by the Graduate School of Business.
Total Number of People Who Responded to Survey: 1078.
1. About how many times this year have you asked your RCC for computer related help or advice?
Selected Choice/Response |
Number |
Percentage |
|
Never asked for help (1) |
569 |
55.57% |
|
Once (2) |
285 |
27.83% |
|
2 to 5 times (3) |
159 |
15.53% |
|
6 to 10 times (4) |
7 |
0.68% |
|
More than 10 times (5) |
4 |
0.39% |
|
Total who responded |
1024 |
94.99% |
|
Average |
1.62 |
||
2. On average, how quickly does your RCC acknowledge your request for help?
Selected Choice/Response |
Number |
Percentage |
|
Same day (1) |
178 |
17.55% |
|
24 hours (2) |
184 |
18.15% |
|
2 days (3) |
69 |
6.80% |
|
3-5 days (4) |
16 |
1.58% |
|
More than 5 days (5) |
4 |
0.39% |
|
Never received response (6) |
10 |
0.99% |
|
Never asked for help (7) |
553 |
54.54% |
|
Total who responded |
1014 |
94.06% |
|
Average |
4.70 |
||
3. On average, how quickly have your computer related problems been resolved?
Selected Choice/Response |
Number |
Percentage |
|
Same day (1) |
138 |
13.60% |
|
24 hours (2) |
162 |
15.96% |
|
2 days (3) |
94 |
9.26% |
|
3-5 days (4) |
42 |
4.14% |
|
More than 5 days (5) |
22 |
2.17% |
|
Never received response (6) |
10 |
0.99% |
|
Never asked for help (7) |
547 |
53.89% |
|
Total who responded |
1015 |
94.16% |
|
Average |
4.84 |
||
Sometimes it may take a longer time to resolve issues. If your
RCC took more than 2 days to resolve your problems, based on your
understanding, do you think your RCC's response time was reasonable?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
311 |
75.12% |
|
No (2) |
103 |
24.88% |
|
Total who responded |
414 |
38.40% |
|
Average |
1.25 |
||
4. How would you rate your RCC's knowledge?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
172 |
16.98% |
|
Good (2) |
199 |
19.64% |
|
Fair (3) |
42 |
4.15% |
|
Poor (4) |
6 |
0.59% |
|
No opinion (5) |
594 |
58.64% |
|
Total who responded |
1013 |
93.97% |
|
Average |
3.64 |
||
5. How would you rate your RCC's willingness to help?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
231 |
22.83% |
|
Good (2) |
167 |
16.50% |
|
Fair (3) |
57 |
5.63% |
|
Poor (4) |
13 |
1.28% |
|
No opinion (5) |
544 |
53.75% |
|
Total who responded |
1012 |
93.88% |
|
Average |
3.47 |
||
6. How would you rate your RCC's availability?
Selected Choice/Response |
Number |
Percentage |
|
Always available (1) |
134 |
13.35% |
|
Usually available (2) |
301 |
29.98% |
|
Usually not available (3) |
30 |
2.99% |
|
Never available (4) |
6 |
0.60% |
|
Never asked for help (5) |
533 |
53.09% |
|
Total who responded |
1004 |
93.14% |
|
Average |
3.50 |
||
7. How would you rate your RCC's educational efforts (e.g. email tips, newsletters, workshops, one-on-one education)?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
51 |
5.01% |
|
Good (2) |
95 |
9.34% |
|
Fair (3) |
54 |
5.31% |
|
Poor (4) |
5 |
0.49% |
|
There weren't any that I'm aware of (5) |
379 |
37.27% |
|
No opinion/Don't know (6) |
433 |
42.58% |
|
Total who responded |
1017 |
94.34% |
|
Average |
4.83 |
||
1. How many personal computers (desktop or laptop) do you have with you on campus? (Note: if your answer to this question is 0 (zero), please skip questions 3 and 4.)
Selected Choice/Response |
Number |
Percentage |
|
0 (1) |
1 |
0.10% |
|
1 (2) |
565 |
58.55% |
|
2 (3) |
324 |
33.58% |
|
3 (4) |
58 |
6.01% |
|
4 or more (5) |
17 |
1.76% |
|
Total who responded |
965 |
89.52% |
|
Average |
2.51 |
||
2. Which of the following computers, peripherals, and other electronic devices do you have? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Windows PC desktop/tower (1) |
322 |
33.26% |
|
Windows PC laptop (2) |
725 |
74.90% |
|
Apple Macintosh desktop/tower/iMac (3) |
26 |
2.69% |
|
Apple Macintosh laptop (4) |
166 |
17.15% |
|
Unix or Linux computer (5) |
105 |
10.85% |
|
Personal digital assistant (PDA) (6) |
136 |
14.05% |
|
Cell phone (7) |
689 |
71.18% |
|
Printer - inkjet (8) |
421 |
43.49% |
|
Printer - laser (9) |
134 |
13.84% |
|
Scanner (10) |
194 |
20.04% |
|
Fax (11) |
46 |
4.75% |
|
Digital camera or video camera (12) |
573 |
59.19% |
|
TV (13) |
443 |
45.76% |
|
Game console (XBox, PlayStation, etc.) (14) |
95 |
9.81% |
|
TiVo or other DVR (Digital Video Recorder) (15) |
27 |
2.79% |
|
TV capture card for your computer (16) |
47 |
4.86% |
|
Stereo system (17) |
228 |
23.55% |
|
iPod portable music player (18) |
340 |
35.12% |
|
Other (not iPod) portable music player (19) |
155 |
16.01% |
|
Wireless access point or router (WiFi) (20) |
228 |
23.55% |
|
USB key/thumb drive (21) |
545 |
56.30% |
|
Total who responded |
968 |
89.80% |
|
Average |
61.74 |
||
3. About how many total hours per day, on average, do you use your personal computer(s) (NOT public or cluster computers)?
Selected Choice/Response |
Number |
Percentage |
|
Less than 2 hours (1) |
31 |
3.20% |
|
2 to 4 hours (2) |
165 |
17.05% |
|
4 to 6 hours (3) |
248 |
25.62% |
|
6 to 8 hours (4) |
234 |
24.17% |
|
More than 8 hours (5) |
290 |
29.96% |
|
Total who responded |
968 |
89.80% |
|
Average |
3.61 |
||
4. Where around campus do you use your laptop, if you have one? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Classrooms (1) |
442 |
50.98% |
|
Academic departments (2) |
513 |
59.17% |
|
Meyer (3) |
125 |
14.42% |
|
Libraries (4) |
412 |
47.52% |
|
Sweet Hall (5) |
49 |
5.65% |
|
Tresidder computer cluster (Lair) (6) |
48 |
5.54% |
|
Tresidder otherwise (7) |
110 |
12.69% |
|
Graduate Community Center (8) |
167 |
19.26% |
|
Administrative offices (e.g. Old Union, CDC) (9) |
14 |
1.61% |
|
Athletic facilities (10) |
9 |
1.04% |
|
Campus outdoor areas (Quad, White Plaza, etc.) (11) |
144 |
16.61% |
|
Your room (12) |
774 |
89.27% |
|
Other student rooms (13) |
223 |
25.72% |
|
Residence computer cluster (14) |
40 |
4.61% |
|
Other residential common areas (15) |
87 |
10.03% |
|
Residential outdoor areas (courtyard, lawn, etc.) (16) |
95 |
10.96% |
|
Other areas (please specify below) (17) |
58 |
6.69% |
|
Total who responded |
867 |
80.43% |
|
Average |
28.24 |
||
5. Some residences have University provided wireless networking, while in many others the students/staff provide their own. How often do you use wired vs. wireless networking in your residence?
Selected Choice/Response |
Number |
Percentage |
|
Exclusively wireless (1) |
65 |
6.78% |
|
Mainly wireless (2) |
84 |
8.76% |
|
Both pretty evenly (3) |
137 |
14.29% |
|
Mainly wired (4) |
213 |
22.21% |
|
Exclusively wired (although my residence has wireless) (5) |
139 |
14.49% |
|
My residence doesn't have wireless (6) |
321 |
33.47% |
|
Total who responded |
959 |
88.96% |
|
Average |
4.29 |
||
6. How would you rate the quality of wireless networking in your residence, where it exists?
Selected Choice/Response |
Number |
Percentage |
|
Great (1) |
40 |
4.47% |
|
Good (2) |
114 |
12.75% |
|
OK (3) |
140 |
15.66% |
|
Poor (4) |
97 |
10.85% |
|
Crappy (5) |
96 |
10.74% |
|
My residence doesn't have wireless anywhere (6) |
407 |
45.53% |
|
Total who responded |
894 |
82.93% |
|
Average |
4.47 |
||
7. Please rank how often you use your personal computer(s) (not public or cluster computers) for the following activities. Don't rank activities in which you don't participate.
Ranked as #1:
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
712 |
74.55% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
137 |
14.35% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
57 |
5.97% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
46 |
4.82% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
3 |
0.31% |
|
Total who responded |
955 |
88.59% |
|
Average |
1.42 |
||
Ranked as #2:
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
163 |
17.29% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
469 |
49.73% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
214 |
22.69% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
86 |
9.12% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
11 |
1.17% |
|
Total who responded |
943 |
87.48% |
|
Average |
2.27 |
||
Ranked as #3:
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
56 |
6.09% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
206 |
22.39% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
304 |
33.04% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
215 |
23.37% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
139 |
15.11% |
|
Total who responded |
920 |
85.34% |
|
Average |
3.19 |
||
Ranked as #4:
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
15 |
1.83% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
83 |
10.15% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
155 |
18.95% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
286 |
34.96% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
279 |
34.11% |
|
Total who responded |
818 |
75.88% |
|
Average |
3.89 |
||
Ranked as #5:
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
3 |
0.45% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
26 |
3.88% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
106 |
15.82% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
171 |
25.52% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
364 |
54.33% |
|
Total who responded |
670 |
62.15% |
|
Average |
4.29 |
||
8. Which of the following forms of Internet content do you consume or produce? (Please check all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Maintain a personal website (1) |
268 |
38.34% |
|
Subscribe to RSS feeds (2) |
119 |
17.02% |
|
Share pictures (e.g. via Flickr) (3) |
282 |
40.34% |
|
Read other people's blogs (4) |
414 |
59.23% |
|
Comment on blogs (5) |
178 |
25.46% |
|
Publish my own blog (6) |
152 |
21.75% |
|
Participate in online discussion forums (7) |
176 |
25.18% |
|
Subscribe to podcasts (8) |
99 |
14.16% |
|
Create podcasts (9) |
5 |
0.72% |
|
Play networked games (computer or console) (10) |
95 |
13.59% |
|
Run a game server (11) |
11 |
1.57% |
|
Total who responded |
699 |
64.84% |
|
Average |
11.37 |
||
9. From which of the following online music services (if any) have you paid for music? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Apple iTunes Music Store (1) |
299 |
70.02% |
|
Yahoo! Music Unlimited (2) |
128 |
29.98% |
|
Napster (3) |
12 |
2.81% |
|
Rhapsody (4) |
17 |
3.98% |
|
MSN Music (5) |
14 |
3.28% |
|
Other (please specify below) (6) |
27 |
6.32% |
|
Total who responded |
427 |
39.61% |
|
Average |
2.09 |
||
10. This year the University is running a pilot of the Yahoo! Music Unlimited online music service. Students who participate in this subscription service have free access (for this year only) to all available tracks. How familiar are you with this service?
Selected Choice/Response |
Number |
Percentage |
|
I'm not aware of it (1) |
278 |
28.90% |
|
I'm aware, but haven't used it (2) |
410 |
42.62% |
|
I've used it a little (3) |
142 |
14.76% |
|
I use it all the time (4) |
132 |
13.72% |
|
Total who responded |
962 |
89.24% |
|
Average |
2.13 |
||
11. The Yahoo! Music Unlimited service is free for Stanford students this year only, as a pilot. Next year, would you pay roughly $20 to subscribe to it?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
52 |
5.42% |
|
Maybe (2) |
241 |
25.10% |
|
No (3) |
667 |
69.48% |
|
Total who responded |
960 |
89.05% |
|
Average |
2.64 |
||
12. As you may know, copyright law prohibits downloading or sharing copyright-protected files (music, video, etc.) without the permission of the copyright owner, and having unlicensed songs, movies, software, etc. on your computer violates both University policy and federal copyright law. Copyright owners may legally scan Internet traffic looking for such violations, then file complaints with service providers (like Stanford) under the Digital Millennium Copyright Act (DMCA). How have you learned about these laws and policies? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Have no knowledge about the DMCA or copyright laws/policies (1) |
128 |
13.82% |
|
Was already exposed to these issues before I came to Stanford (2) |
527 |
56.91% |
|
Read email about copyright sent to the Stanford community by the Provost (3) |
311 |
33.59% |
|
Read summary of Stanford Computer and Network Usage Policy when registering my computer (4) |
249 |
26.89% |
|
Heard about issues from my RCC (5) |
28 |
3.02% |
|
Heard about issues from other residence staff (6) |
16 |
1.73% |
|
Heard about issues from someone else (please specify below) (7) |
47 |
5.08% |
|
Read Residential Computing Filesharing FAQ (http://rescomp.stanford.edu/info/dmca/) (8) |
59 |
6.37% |
|
Read about issues in the Stanford Daily (9) |
104 |
11.23% |
|
Read about issues in other publications, including online (please specify below) (10) |
89 |
9.61% |
|
Have received one or more DMCA notices from the Information Security Office with a complaint from a copyright holder (11) |
31 |
3.35% |
|
Know someone else who has received DMCA-related notices (12) |
93 |
10.04% |
|
Other (please specify below) (13) |
17 |
1.84% |
|
Total who responded |
926 |
85.90% |
|
Average |
8.26 |
||
13. How do you keep your personal computer(s) up-to-date and secure from viruses? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Set administrator/login password on my computer (1) |
518 |
54.87% |
|
Manually download and install OS updates (2) |
280 |
29.66% |
|
Periodically run Windows Update/Software Update (3) |
344 |
36.44% |
|
Have Windows Update/Software Update configured to run automatically (4) |
562 |
59.53% |
|
Manually download and run virus cleaning tools (5) |
164 |
17.37% |
|
Periodically run Symantec/Norton AntiVirus or similar programs (6) |
351 |
37.18% |
|
Periodically update virus definition files (e.g. via LiveUpdate) (7) |
295 |
31.25% |
|
Have Symantec/Norton AntiVirus or similar programs configured to run automatically (8) |
530 |
56.14% |
|
Have LiveUpdate or similar program configured to run automatically (9) |
383 |
40.57% |
|
Run Spy Sweeper, SpyBot or other anti-spyware software (10) |
445 |
47.14% |
|
Have BigFix (11) |
139 |
14.72% |
|
Have other patching software (12) |
34 |
3.60% |
|
Run a software or hardware firewall, including those built into the newest versions of Windows XP and MacOS (13) |
289 |
30.61% |
|
Regularly read up on new security threats via the Web (or other means) (14) |
120 |
12.71% |
|
Don't know if I do anything (15) |
30 |
3.18% |
|
Don't do anything (16) |
10 |
1.06% |
|
Other (please specify below) (17) |
19 |
2.01% |
|
Total who responded |
944 |
87.57% |
|
Average |
31.56 |
||
1. Have you used a residence computer cluster this year for any purpose (computing, printing, study, etc.)?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
377 |
39.03% |
|
No (2) |
589 |
60.97% |
|
Total who responded |
966 |
89.61% |
|
Average |
1.61 |
||
1. Which of the following are significant reasons that you use the residence cluster? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Availability of computers in general (1) |
107 |
29.64% |
|
Availability of Windows PC computers (2) |
69 |
19.11% |
|
Availability of Apple Macintosh computers (3) |
26 |
7.20% |
|
Available general software (Word, Excel) (4) |
61 |
16.90% |
|
Available course-specific software (Mathematica, SPSS) (5) |
76 |
21.05% |
|
Multimedia (scanning, video editing, etc.) (6) |
85 |
23.55% |
|
Printing (7) |
165 |
45.71% |
|
Study space away from room (8) |
75 |
20.78% |
|
Availability of group/partner work space (9) |
33 |
9.14% |
|
Convenient location (10) |
72 |
19.94% |
|
Social environment, atmosphere (11) |
17 |
4.71% |
|
My computer is old, slow, or broken (12) |
61 |
16.90% |
|
Other (please specify below) (13) |
31 |
8.59% |
|
Total who responded |
361 |
33.49% |
|
Average |
15.38 |
||
2. About how often do you use your residence computer cluster?
Selected Choice/Response |
Number |
Percentage |
|
Rarely (once or twice a quarter, and maybe during finals) (1) |
223 |
61.60% |
|
Every now and then (every couple of weeks or so) (2) |
102 |
28.18% |
|
Pretty regularly (around once a week) (3) |
24 |
6.63% |
|
Quite often (a few times a week) (4) |
7 |
1.93% |
|
All the time (I live there) (5) |
6 |
1.66% |
|
Total who responded |
362 |
33.58% |
|
Average |
1.54 |
||
3. Please rank how often you use your residence cluster (NOT your personal computer if you have one) for the following activities. Don't rank activities in which you don't participate.
1.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
288 |
86.23% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
22 |
6.59% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
15 |
4.49% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
2 |
0.60% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
2 |
0.60% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
5 |
1.50% |
|
Total who responded |
334 |
30.98% |
|
Average |
1.27 |
||
2.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
12 |
7.69% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
89 |
57.05% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
37 |
23.72% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
8 |
5.13% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
6 |
3.85% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
4 |
2.56% |
|
Total who responded |
156 |
14.47% |
|
Average |
2.48 |
||
3.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
3 |
4.35% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
17 |
24.64% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
26 |
37.68% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
8 |
11.59% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
8 |
11.59% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
7 |
10.14% |
|
Total who responded |
69 |
6.40% |
|
Average |
3.32 |
||
4.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
1 |
2.22% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
3 |
6.67% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
8 |
17.78% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
16 |
35.56% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
7 |
15.56% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
10 |
22.22% |
|
Total who responded |
45 |
4.17% |
|
Average |
4.22 |
||
5.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
0 |
0.00% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
2 |
6.45% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
1 |
3.23% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
9 |
29.03% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
14 |
45.16% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
5 |
16.13% |
|
Total who responded |
31 |
2.88% |
|
Average |
4.61 |
||
6.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
1 |
3.57% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
1 |
3.57% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
4 |
14.29% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
3 |
10.71% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
9 |
32.14% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
10 |
35.71% |
|
Total who responded |
28 |
2.60% |
|
Average |
4.71 |
||
4. How much would the following changes make the residence cluster more useful for you? (Select all that apply.)
Couldn't care less (1) |
Wouldn't be that useful (2) |
Would be OK I guess (3) |
Would be good (4) |
Would be great (5) |
Total who responded |
Average | |
Email & Web kiosks |
122 |
49 |
79 |
45 |
34 |
329 |
2.45 |
More high performance computers in general |
60 |
31 |
74 |
83 |
80 |
328 |
3.28 |
More high performance Apple Macintosh computers |
119 |
41 |
72 |
46 |
42 |
320 |
2.53 |
More high performance Windows PC computers |
74 |
27 |
75 |
67 |
78 |
321 |
3.15 |
Availability of Unix or Linux computers |
120 |
35 |
65 |
52 |
47 |
319 |
2.60 |
More multimedia production equipment (e.g. video editing, scanning, etc.) |
63 |
22 |
60 |
88 |
100 |
333 |
3.42 |
Color printing (where not available) |
48 |
25 |
67 |
91 |
106 |
337 |
3.54 |
More support for laptops (e.g., shared displays, wireless networking, laptop-friendly furniture, collaboration software) |
49 |
23 |
57 |
83 |
114 |
326 |
3.58 |
Better defined spaces for partner or group work |
78 |
30 |
74 |
62 |
84 |
328 |
3.13 |
Other (please specify in the last question in this section) |
50 |
8 |
11 |
3 |
19 |
91 |
2.26 |
1. What are the major reasons you don't use your residence computer cluster? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Use my own computer/peripherals. (1) |
558 |
96.37% |
|
Use other computing resources on campus. (2) |
236 |
40.76% |
|
Have little need for computing, printing, etc. (3) |
11 |
1.90% |
|
Not enough computers/cluster too crowded. (4) |
15 |
2.59% |
|
Inadequate support for laptops (5) |
16 |
2.76% |
|
Need other equipment or systems (please specify below). (6) |
16 |
2.76% |
|
Cluster equipment not dependable. (7) |
10 |
1.73% |
|
Work space or furnishings are inadequate. (8) |
17 |
2.94% |
|
Atmosphere not conducive to my studying needs. (9) |
66 |
11.40% |
|
Other (please specify below). (10) |
39 |
6.74% |
|
Total who responded |
579 |
53.71% |
|
Average |
4.30 |
||
2. How much would the following changes make you more likely to use your residence cluster? (Select all that apply.)
Couldn't care less (1) |
Wouldn't be that useful (2) |
Would be OK I guess (3) |
Would be good (4) |
Would be great (5) |
Total who responded |
Average | |
Email & Web kiosks |
317 |
47 |
85 |
43 |
23 |
515 |
1.85 |
More high performance computers in general |
255 |
34 |
83 |
79 |
67 |
518 |
2.36 |
More high performance Apple Macintosh computers |
315 |
40 |
83 |
44 |
33 |
515 |
1.91 |
More high performance Windows PC computers |
270 |
37 |
82 |
73 |
53 |
515 |
2.23 |
Availability of Unix or Linux computers |
308 |
34 |
82 |
45 |
38 |
507 |
1.96 |
More multimedia production equipment (e.g. video editing, scanning, etc.) |
187 |
29 |
96 |
112 |
104 |
528 |
2.84 |
Color printing (where not available) |
188 |
22 |
93 |
100 |
125 |
528 |
2.91 |
More support for laptops (e.g., shared displays, wireless networking, laptop-friendly furniture, collaboration software) |
216 |
27 |
65 |
88 |
131 |
527 |
2.79 |
Better defined spaces for partner or group work |
222 |
27 |
79 |
94 |
107 |
529 |
2.69 |
Other (please specify in the last question in this section) |
196 |
4 |
18 |
11 |
14 |
243 |
1.53 |
1. Have you used a public computer cluster or study space this year in any of these locations: Meyer Lobby, Meyer 2nd floor, Meyer Multimedia Studio, Meyer 24-hour study room, or Tresidder LAIR?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
378 |
39.79% |
|
No (2) |
572 |
60.21% |
|
Total who responded |
950 |
88.13% |
|
Average |
1.60 |
||
1. Please indicate if you use Meyer Library, Tresidder, or Green Library public computer clusters for the following services:
Selected Choice/Response |
Number |
Percentage |
|
Availability of course-specific software (Mathematica, SPSS, etc) (1) |
128 |
45.23% |
|
Multimedia (scanning, video editing, etc) (2) |
110 |
38.87% |
|
Wide-format or poster printing (3) |
18 |
6.36% |
|
Availability of consulting/tech help (4) |
21 |
7.42% |
|
TeamSpot (5) |
21 |
7.42% |
|
Print from my laptop (6) |
31 |
10.95% |
|
Other (please specify below) (7) |
69 |
24.38% |
|
Total who responded |
283 |
26.25% |
|
Average |
4.45 |
||
2. Please rank how often you use the public clusters in Meyer, Tresidder, and Green (NOT your personal computer if you have one) for the following activities. Don't rank activities in which you don't participate.
1.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
271 |
79.71% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
27 |
7.94% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
24 |
7.06% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
6 |
1.76% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
0 |
0.00% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
12 |
3.53% |
|
Total who responded |
340 |
31.54% |
|
Average |
1.45 |
||
2.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
27 |
14.84% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
101 |
55.49% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
31 |
17.03% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
4 |
2.20% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
1 |
0.55% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
18 |
9.89% |
|
Total who responded |
182 |
16.88% |
|
Average |
2.48 |
||
3.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
4 |
4.55% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
22 |
25.00% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
35 |
39.77% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
8 |
9.09% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
4 |
4.55% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
15 |
17.05% |
|
Total who responded |
88 |
8.16% |
|
Average |
3.35 |
||
4.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
1 |
2.70% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
2 |
5.41% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
6 |
16.22% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
14 |
37.84% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
4 |
10.81% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
10 |
27.03% |
|
Total who responded |
37 |
3.43% |
|
Average |
4.30 |
||
5.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
0 |
0.00% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
0 |
0.00% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
2 |
6.90% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
11 |
37.93% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
12 |
41.38% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
4 |
13.79% |
|
Total who responded |
29 |
2.69% |
|
Average |
4.62 |
||
6.
Selected Choice/Response |
Number |
Percentage |
|
ACADEMICS (any course related computer or Internet use) (1) |
0 |
0.00% |
|
INFORMATION (online news, jobs, travel, medical, etc.) (2) |
0 |
0.00% |
|
SOCIAL INTERACTION (Facebook, instant messaging, social email, etc.) (3) |
2 |
7.69% |
|
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) (4) |
3 |
11.54% |
|
COMMERCE (online shopping, banking, investing, auctions, etc.) (5) |
10 |
38.46% |
|
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) (6) |
11 |
42.31% |
|
Total who responded |
26 |
2.41% |
|
Average |
5.15 |
||
3. Which if any of the following would substantially increase the usefulness of the Meyer, Tresidder, and/or Green computer clusters? Please check your top three choices from the following:
Selected Choice/Response |
Number |
Percentage |
|
Quick-hit kiosks for only e-mail and web browsing (1) |
146 |
50.87% |
|
Availability of Unix or Linux computers (2) |
58 |
20.21% |
|
More multimedia equipment (3) |
109 |
37.98% |
|
Professional/photo-quality color printing (4) |
123 |
42.86% |
|
Availability of laptops for loan/check-out (5) |
86 |
29.97% |
|
Other (please specify) (6) |
12 |
4.18% |
|
Total who responded |
287 |
26.62% |
|
Average |
5.52 |
||
4. Which of the following consulting services would you find useful if they were offered or enhanced? (Check all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Computing help with your laptop (connectivity, viruses, etc.) (1) |
119 |
44.40% |
|
Help using general applications on Meyer computers (2) |
40 |
14.93% |
|
Multimedia production help (e.g. video editing) (3) |
73 |
27.24% |
|
Multimedia workshops (video, audio, HTML, etc.) (4) |
90 |
33.58% |
|
Online tutorials or training (5) |
83 |
30.97% |
|
Drop-off digitizing (e.g. scanning, dubbing) (6) |
95 |
35.45% |
|
Equipment checkout (e.g. laptops, DV cameras, projectors) (7) |
143 |
53.36% |
|
Total who responded |
268 |
24.86% |
|
Average |
10.31 |
||
5. Over the last two years, Academic Computing has been making changes to the physical spaces and facilities in Meyer Library. If we were to emphasize one type of space over another, what types of spaces you would find most useful? Please rank the following.
1.
Selected Choice/Response |
Number |
Percentage |
|
Social spaces for gathering, talking, etc (1) |
42 |
13.21% |
|
Group work spaces (e.g. whiteboards, study cubicles, large tables) (2) |
121 |
38.05% |
|
Quiet study spaces (3) |
83 |
26.10% |
|
Individual work spaces (4) |
70 |
22.01% |
|
Other (please specify) (5) |
2 |
0.63% |
|
Total who responded |
318 |
29.50% |
|
Average |
2.59 |
||
2.
Selected Choice/Response |
Number |
Percentage |
|
Social spaces for gathering, talking, etc. (1) |
37 |
14.18% |
|
Group work spaces (e.g. whiteboards, study cubicles, large tables) (2) |
68 |
26.05% |
|
Quiet study spaces (3) |
78 |
29.89% |
|
Individual work spaces (4) |
78 |
29.89% |
|
Other (please specify) (5) |
0 |
0.00% |
|
Total who responded |
261 |
24.21% |
|
Average |
2.75 |
||
3.
Selected Choice/Response |
Number |
Percentage |
|
Social spaces for gathering, talking, etc. (1) |
43 |
21.50% |
|
Group work spaces (e.g. whiteboards, study cubicles, large tables) (2) |
47 |
23.50% |
|
Quiet study spaces (3) |
47 |
23.50% |
|
Individual work spaces (4) |
62 |
31.00% |
|
Other (please specify) (5) |
1 |
0.50% |
|
Total who responded |
200 |
18.55% |
|
Average |
2.66 |
||
4.
Selected Choice/Response |
Number |
Percentage |
|
Social spaces for gathering, talking, etc. (1) |
64 |
46.04% |
|
Group work spaces (e.g. whiteboards, study cubicles, large tables) (2) |
12 |
8.63% |
|
Quiet study spaces (3) |
29 |
20.86% |
|
Individual work spaces (4) |
32 |
23.02% |
|
Other (please specify) (5) |
2 |
1.44% |
|
Total who responded |
139 |
12.89% |
|
Average |
2.25 |
||
5.
Selected Choice/Response |
Number |
Percentage |
|
Social spaces for gathering, talking, etc. (1) |
2 |
25.00% |
|
Group work spaces (e.g. whiteboards, study cubicles, large tables) (2) |
1 |
12.50% |
|
Quiet study spaces (3) |
1 |
12.50% |
|
Individual work spaces (4) |
2 |
25.00% |
|
Other (please specify) (5) |
2 |
25.00% |
|
Total who responded |
8 |
0.74% |
|
Average |
3.12 |
||
6. We have an ongoing effort to improve our group study spaces. What features would you most like to see or find most useful? What would best enable you and your groups to be more productive? Please check your top three choices from the following:
Selected Choice/Response |
Number |
Percentage |
|
Group study cubicles (enclosed but not private) (1) |
195 |
61.51% |
|
Whiteboards (2) |
236 |
74.45% |
|
Conference tables (3) |
130 |
41.01% |
|
Reconfigurable furniture/seating (4) |
120 |
37.85% |
|
Presentation equipment (5) |
120 |
37.85% |
|
Other (please specify) (6) |
6 |
1.89% |
|
Total who responded |
317 |
||