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Demographics:
This year, 3048 students or approximately 46% of all undergrads responded to the survey, roughly split evenly between men and women. About 38% were first-year students, 25% sophomores, 18% juniors and 18% seniors.
Use of Computers
Regarding equipment:
In terms of platform:
About 90% of students say they use their computers 11 hours a week or more, with about 35% using their computers more than 30 hours per week.
Within five broad categories, the most common personal computer activities are, in order:
In terms of suggestions for improvements to student computing resources and services in general, many comments were related to wireless networking or printing services. Many students expressed the desire to have wireless networking added to or improved in their residences (see below for more results on wireless in the residences). In terms of printing services, in contrast to last year's comments expressing a great desire for free (or cheaper) printing, most of this year's comments related to the quality rather than cost of printing services, such as better supplied printers (paper, toner), color printing, and double-sided printing capability.
Some students also expressed the desire to get more information and have access to more resources on computer security issues, such as how to protect themselves from viruses (or get rid of them if their computers are infected).
Digital Music Services, Filesharing and Copyright
In light of recent law suits and complaints filed against college students for using computer networks to illegally share copyrighted materials, Residential Computing, in collaboration with other University departments, has been working to educate students about file-sharing, copyright law, and University policies and practices. For more information, please visit the File-sharing and Copyright Law FAQ.
This year's survey included questions on students' awareness of copyright issues. Eighty-three percent said they were somewhat to very familiar with copyright laws and policies. The top five ways in which students have learned about these laws and policies are:
Many students also said they heard about these issues through friends and online news sources.
In addition to questions on students' awareness of copyright issues, this survey also included questions on student use of digital music services and related technologies. Of students who had purchased music from an online music service (approximately 25%), 92% had purchased music from the Apple iTunes Music Store and of the 53% of students who answered that they own a portable music player, 67% said they owned an Apple iPod. Seventy-nine percent said they use iTunes in some way, with 49% answering that they both play and share music via iTunes Sharing.
When asked how many tracks students have purchased from online music services, responses were somewhat evenly distributed. Of those who purchased at least one track from an online music service, 31% answered 1 to 5 tracks, 14% answered 6 to 10 tracks, 19% answered 11 to 25 tracks, 14% answered 26 to 50 tracks, and 21% answered more than 50 tracks. Willingness to pay $20 per year to subscribe to a campus music service was also split with 31% answering definitely or probably not, 23% answering maybe, and 47% answering probably or definitely yes. In general, more students felt that paying $20 per year for wireless networking in more residences was more important than subscribing to a campus music service or other technology priorities on campus (such as the availability of more multimedia equipment or a printing quota).
Desktop Security
With an increasing number of computer security vulnerabilities and exploits (such as viruses), Residential Computing, in collaboration with other University departments, have been working to educate students about the importance of desktop security. For more information on desktop security, please visit the Practicing Safe Net page.
Almost all students said they took some action to keep their computers up-to-date and secure from viruses. The top five practices students employ are:
In addition to education, the University also provides security software, including anti-virus software, anti-spyware software, and BigFix, a software package adopted by Stanford for distributing OS patches and virus definitions. At the time of the survey, BigFix was being used by about 10,000 client computers on campus, but only about 1000 student computers. Of those students who answered that they did not use BigFix, the top three reasons were:
Wireless Networking
Since the academic year 2002-2003, ResComp, in collaboration with ITSS, has been adding wireless networking to more and more residences around campus. For more information on this project, please visit the Wireless in the Residences FAQ.
Funding for adding wireless networking to all areas of campus is currently limited. As a result, wireless networking is currently being added to residential areas only as funds become available. This year, wireless has been available in Wilbur Hall, Stern Hall, Florence Moore Hall, some houses in Cowell Cluster, Bob (Robert Moore South House) and in the common areas of Roble Hall. Of the people who live in those residences and who responded to the survey, 58% say they use the wireless network at least several times a week, with 44% saying they use it daily. While most students use the wireless network in their own rooms (81%) or in house common areas, such as the lounge or hallway (81%), students say they are using the wireless network in all areas of their residences, including other students' rooms (63%), outdoors (40%) and in dining areas (40%).
Although the remaining residences do not have University-provided wireless networking, some houses and/or residents have set up wireless networks on their own. For example, 9% of students say they have their own wireless access point or router. In residences with unofficial wireless networks, 29% of students say they use the wireless network at least weekly, with 19% saying they use it daily. If wireless were to become available in their residences, 72% said they would use it at least weekly, with 58% saying they would use it daily.
Most comments on wireless focused on the desire to have service expanded to more (if not all) areas of campus and improve quality of service (speed, signal strength, coverage, etc.). Many students also expressed unhappiness with wireless networking being added to certain residences before others (emphasizing why their residence should have wireless added before others) and the availability of wireless in comparison to other academic institutions.
Given the limited funding available for adding wireless networking, the top five areas students said it was important or very important to have wireless networking are (not necessarily in order):
Many students also expressed dissatisfaction with the cost of Internet service in general, highlighting the cost of tuition and the cost of similar services at other academic institutions. Many of these concerns may be addressed with the new telecommunications fee model to be implemented starting in Fall 2005. For more information on this change, please visit the New Telecommuncations Fee FAQ.
RCCs
Resident Computer Coordinators (RCCs) are students who live in each residence and serve on house staffs as local network managers by supporting in-room network connections, educators by running residential programs on computing and working with students in general, consultants by helping residents with computer problems, cluster technicians by helping to take care of the residence clusters, and more. They are managed by the RCC Manager (and the Resident Fellow(s) where applicable) and receive support and training from the entire ResComp central staff. RCCs are the first line of support for residential students and are an integral part of residential life. For more information about RCCs, click here.
Of those students who have asked their RCC for help this past year, 92% percent said they received an initial response in under two days, 68% receiving a response within the same day, and on average, 60% were able to resolve their computer-related problems within the same day. Ninety-three percent rate their RCC's knowledge as excellent or good and 90% rated their RCC's willingness to help as excellent or good.
Residence Computer Cluster Use
ResComp supports a residence cluster in every residence, roughly 350 public computers in 77 locations. Sixty-nine percent say they have used a residence computer cluster this year and of those, 87% rate the availability of cluster computers as good or excellent.
The top five reasons for using the residence clusters are:
For students who use the residence clusters, the top five suggested improvements that students say "would be great" to increase usefulness of residence clusters are:
However, when asked how important these changes were (for example, if they would still want them if it meant reducing the total number of computers available), most people (61%) said they were not very important or not important at all.
Central Public Computer Cluster Use
Academic Computing, Residential Computing's parent organization, also provides central public computer clusters in Tresidder Union and Meyer Library. Public computers are also available in Green Library. Forty-six percent of students who answered the survey say they have used one of these clusters this year, with 44% using the cluster in the lobby of Meyer Library, 34% using those on the second floor of Meyer (not including the Multimedia Studio), 36% using those in Tresidder, and 22% using those in the Meyer 24-hour study room.
The top five reasons for using the central public clusters are:
Only ten percent say they have used the Multimedia Studio and 46% of students who have used public clusters this year said they did not know it existed. A collaborative workspace called TeamSpace has also been set up in Meyer Lobby, but 60% of students who have used public clusters this year said they did not know it existed.
The top five suggested improvements that students say "would be great" to increase usefulness of central clusters are:
However, when asked how important these changes were (for example, if they would still want them if it meant reducing the total number of computers available), 48% answered they were not important at all or not very important, 35% somewhat important, and only 17% pretty important or very important.
If more/better defined group workspaces were made available, 76% of public cluster users said they would use these spaces for class and/or extracurricular projects.
Total Number of People Who Responded to Survey: 3048.
1. About how many times this year have you asked your RCC for computer related help or advice?
Selected Choice/Response |
Number |
Percentage |
|
Never asked for help (1) |
493 |
19.85% |
|
Once (2) |
570 |
22.95% |
|
2 to 5 times (3) |
1176 |
47.34% |
|
6 to 10 times (4) |
156 |
6.28% |
|
More than 10 times (5) |
89 |
3.58% |
|
Total who responded |
2484 |
81.50% |
|
Average |
2.04 |
||
2. On average, how quickly do you get an initial response from your RCC?
Selected Choice/Response |
Number |
Percentage |
|
Same day (1) |
1368 |
55.95% |
|
1 to 2 days (2) |
472 |
19.30% |
|
3 to 5 days (3) |
93 |
3.80% |
|
More than 5 days (4) |
39 |
1.60% |
|
Never received response (5) |
38 |
1.55% |
|
Never asked for help (6) |
435 |
17.79% |
|
Total who responded |
2445 |
80.22% |
|
Average |
1.82 |
||
2. On average, how quickly have your computer related problems been resolved?
Selected Choice/Response |
Number |
Percentage |
|
Same day (1) |
1191 |
48.87% |
|
1 to 2 days (2) |
493 |
20.23% |
|
3 to 5 days (3) |
124 |
5.09% |
|
More than 5 days (4) |
66 |
2.71% |
|
Never resolved (5) |
104 |
4.27% |
|
Never asked for help (6) |
459 |
18.83% |
|
Total who responded |
2437 |
79.95% |
|
Average |
2.00 |
||
3. How would you rate your RCC's knowledge?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
1446 |
59.41% |
|
Good (2) |
555 |
22.80% |
|
Fair (3) |
134 |
5.51% |
|
Poor (4) |
27 |
1.11% |
|
No opinion (5) |
272 |
11.18% |
|
Total who responded |
2434 |
79.86% |
|
Average |
1.45 |
||
5. How would you rate your RCC's willingness to help?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
1515 |
61.84% |
|
Good (2) |
491 |
20.04% |
|
Fair (3) |
160 |
6.53% |
|
Poor (4) |
74 |
3.02% |
|
No opinion (5) |
210 |
8.57% |
|
Total who responded |
2450 |
80.38% |
|
Average |
1.42 |
||
6. How would you rate your RCC's educational programs, workshops, or presentations?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
474 |
19.45% |
|
Good (2) |
287 |
11.78% |
|
Fair (3) |
83 |
3.41% |
|
Poor (4) |
90 |
3.69% |
|
No opinion/ didn't attend any (5) |
1503 |
61.67% |
|
Total who responded |
2437 |
79.95% |
|
Average |
3.01 |
||
This section was answered only by those students who HAVE University-provided wireless in their residence. For more information on wireless networking in the residences, visit the Wireless in the Residences FAQ.
1. Which of the following best describes how often you use the wireless network available in YOUR residence?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
551 |
44.08% |
|
Weekly (2) |
171 |
13.68% |
|
Monthly (3) |
52 |
4.16% |
|
Quarterly (4) |
46 |
3.68% |
|
Never (or don't have a wireless-equipped laptop or other device) (5) |
430 |
34.40% |
|
Total who responded |
1250 |
41.01% |
|
Average |
1.11 |
||
2. Which of the following best describes how often you use wireless networking available in OTHER residences that you visit?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
122 |
9.82% |
|
Weekly (2) |
235 |
18.92% |
|
Monthly (3) |
148 |
11.92% |
|
Quarterly (4) |
134 |
10.79% |
|
Never (or don't have a wireless-equipped laptop or other device) (5) |
603 |
48.55% |
|
Total who responded |
1242 |
40.75% |
|
Average |
1.50 |
||
3. If you DO use wireless networking available in student residences (yours or another residence), in what specific locations do you use it? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Your room (1) |
670 |
81.02% |
|
Other student rooms (2) |
520 |
62.88% |
|
Dining area (3) |
327 |
39.54% |
|
House common areas (lounge, hallway, lobby, cluster, etc.) (4) |
671 |
81.14% |
|
Outdoors (courtyards, adjacent lawns, etc.) (5) |
333 |
40.27% |
|
Total who responded |
827 |
27.13% |
|
Average |
2.31 |
||
4. Given limited funding, how important do you think wireless network access is in the following areas?
Very unimportant (1) |
Unimportant (2) |
Neutral (3) |
Important (4) |
Very important (5) |
Don't use (6) |
Total who responded |
Average | |
Academic departments |
61 |
25 |
135 |
229 |
530 |
188 |
1168 |
1.71 |
Classrooms |
68 |
40 |
82 |
203 |
632 |
153 |
1178 |
1.73 |
Libraries |
64 |
6 |
11 |
89 |
884 |
136 |
1190 |
1.87 |
Meyer |
65 |
12 |
53 |
124 |
730 |
193 |
1177 |
1.82 |
Sweet Hall |
61 |
59 |
230 |
124 |
254 |
439 |
1167 |
1.73 |
Tresidder |
60 |
25 |
95 |
265 |
519 |
206 |
1170 |
1.73 |
Administrative offices (e.g. Old Union, CDC) |
103 |
146 |
303 |
128 |
140 |
347 |
1167 |
1.51 |
Athletic facilities |
217 |
228 |
225 |
77 |
83 |
339 |
1169 |
1.35 |
Campus outdoor areas (Quad, White Plaza, etc.) |
73 |
48 |
187 |
289 |
410 |
171 |
1178 |
1.63 |
Your room |
68 |
26 |
75 |
141 |
732 |
142 |
1184 |
1.78 |
Residence hall common areas |
61 |
5 |
41 |
165 |
769 |
138 |
1179 |
1.81 |
Residential outdoor areas (courtyard, lawn, etc.) |
71 |
47 |
151 |
289 |
456 |
159 |
1173 |
1.64 |
Other areas (please specify below in Question 5) |
34 |
6 |
105 |
16 |
68 |
418 |
647 |
1.07 |
This section was answered only by those students who DO NOT HAVE University-provided wireless in their residence. For more information on wireless networking in the residences, visit the Wireless in the Residences FAQ.
1. Although your residence does not have University-provided wireless networking, some houses and/or residents set up their own wireless access in common areas or individual rooms. Which of the following best describes how often you use any such ad hoc wireless networking that may be available in your residence?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
225 |
18.99% |
|
Weekly (2) |
120 |
10.13% |
|
Monthly (3) |
59 |
4.98% |
|
Quarterly (4) |
57 |
4.81% |
|
Never (no wireless available, or don't have wireless-equipped laptop) (5) |
724 |
61.10% |
|
Total who responded |
1185 |
38.88% |
|
Average |
1.47 |
||
2. If University-provided wireless networking WERE available in your residence, which of the following best describes how often you would anticipate using it?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
687 |
58.47% |
|
Weekly (2) |
154 |
13.11% |
|
Monthly (3) |
25 |
2.13% |
|
Quarterly (4) |
13 |
1.11% |
|
Never (or don't have a wireless-equipped laptop or other device) (5) |
296 |
25.19% |
|
Total who responded |
1175 |
38.55% |
|
Average |
0.85 |
||
3. Which of the following best describes how often you use wireless networking available in OTHER residences that you visit?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
200 |
17.15% |
|
Weekly (2) |
215 |
18.44% |
|
Monthly (3) |
133 |
11.41% |
|
Quarterly (4) |
93 |
7.98% |
|
Never (or don't have a wireless-equipped laptop or other device) (5) |
525 |
45.03% |
|
Total who responded |
1166 |
38.25% |
|
Average |
1.32 |
||
4. Given limited funding, how important do you think wireless network access is in the following areas?
Very unimportant (1) |
Unimportant (2) |
Neutral (3) |
Important (4) |
Very important (5) |
Don't use (6) |
Total who responded |
Average | |
Academic departments |
72 |
36 |
160 |
255 |
456 |
149 |
1128 |
1.58 |
Classrooms, labs |
72 |
23 |
93 |
234 |
582 |
129 |
1133 |
1.65 |
Libraries |
61 |
5 |
21 |
99 |
825 |
119 |
1130 |
1.76 |
Meyer |
66 |
16 |
73 |
154 |
662 |
156 |
1127 |
1.70 |
Sweet Hall |
80 |
79 |
207 |
132 |
313 |
293 |
1104 |
1.55 |
Tresidder |
64 |
30 |
124 |
235 |
514 |
150 |
1117 |
1.61 |
Administrative offices (e.g., Old Union, CDC) |
149 |
197 |
307 |
119 |
115 |
226 |
1113 |
1.27 |
Athletic facilities |
290 |
228 |
235 |
67 |
75 |
216 |
1111 |
1.11 |
Campus outdoor areas (Quad, White Plaza, etc.) |
81 |
86 |
172 |
342 |
314 |
133 |
1128 |
1.48 |
Your room |
84 |
45 |
132 |
199 |
550 |
122 |
1132 |
1.59 |
Residence hall common areas |
66 |
18 |
59 |
220 |
634 |
125 |
1122 |
1.67 |
Residential outdoor areas (courtyard, lawn, etc.) |
75 |
83 |
197 |
269 |
356 |
137 |
1117 |
1.48 |
Other areas (please specify in Question 5 below) |
61 |
10 |
126 |
22 |
69 |
325 |
613 |
0.93 |
1. How many personal computers (desktop or laptop) do you have with you on campus? (Note: if your answer to this question is 0 (zero), please skip questions 3 and 4.)
Selected Choice/Response |
Number |
Percentage |
|
0 (1) |
48 |
1.96% |
|
1 (2) |
2160 |
88.34% |
|
2 (3) |
212 |
8.67% |
|
3 (4) |
18 |
0.74% |
|
4 or more (5) |
7 |
0.29% |
|
Total who responded |
2445 |
80.22% |
|
Average |
1.68 |
||
2. Which of the following computers, peripherals, and other electronic devices do you have? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Windows PC desktop/tower (1) |
492 |
20.46% |
|
Windows PC laptop (2) |
1523 |
63.33% |
|
Apple Macintosh desktop/tower/iMac (3) |
37 |
1.54% |
|
Apple Macintosh laptop/Powerbook/iBook (4) |
504 |
20.96% |
|
Unix or Linux computer (5) |
51 |
2.12% |
|
Handheld computer (6) |
20 |
0.83% |
|
Personal digital assistant (PDA) (7) |
204 |
8.48% |
|
Cell phone (8) |
1932 |
80.33% |
|
Printer - inkjet (9) |
1398 |
58.13% |
|
Printer - laser (10) |
268 |
11.14% |
|
Scanner (11) |
431 |
17.92% |
|
Fax (12) |
100 |
4.16% |
|
Digital camera or video camera (13) |
1354 |
56.30% |
|
TV (14) |
593 |
24.66% |
|
Game console (XBox, PlayStation, etc.) (15) |
301 |
12.52% |
|
TiVo or other DVR (Digital Video Recorder) (16) |
42 |
1.75% |
|
TV capture card for your computer (17) |
56 |
2.33% |
|
Stereo system (18) |
448 |
18.63% |
|
iPod portable music player (19) |
896 |
37.26% |
|
Other (not iPod) portable music player (20) |
432 |
17.96% |
|
Wireless access point or router ("WiFi") (21) |
227 |
9.44% |
|
Total who responded |
2405 |
78.90% |
|
Average |
37.62 |
||
3. About how many total hours per week, on average, do you use your personal computer(s) (NOT public or cluster computers)?
Selected Choice/Response |
Number |
Percentage |
|
1 to 5 hours (1) |
54 |
2.27% |
|
6 to 10 hours (2) |
176 |
7.39% |
|
11 to 20 hours (3) |
671 |
28.18% |
|
21 to 30 hours (4) |
640 |
26.88% |
|
More than 30 hours (5) |
840 |
35.28% |
|
Total who responded |
2381 |
78.12% |
|
Average |
3.01 |
||
4. About how many hours per week, on average, do you spend using your personal computer(s) (not public or cluster computers) for the following activities?
0 hours (1) |
Less than 1 hour (2) |
1 to 5 hours (3) |
6 to 10 hours (4) |
11 to 20 hours (5) |
More than 20 hours (6) |
Total who responded |
Average | |
ACADEMICS (any course-related computer or Internet use) |
15 |
38 |
509 |
860 |
646 |
279 |
2347 |
3.27 |
INFORMATION (news, jobs, travel, medical, etc.) |
58 |
332 |
1188 |
529 |
151 |
48 |
2306 |
2.44 |
SOCIAL INTERACTION (social email or discussion groups, instant messaging, chat, etc.) |
61 |
239 |
1039 |
596 |
240 |
135 |
2310 |
2.64 |
ENTERTAINMENT (music, video, gaming, hobbies, etc.) |
199 |
422 |
937 |
460 |
191 |
112 |
2321 |
2.40 |
COMMERCE (shopping, banking, investing, auctions, etc.) |
509 |
1070 |
618 |
83 |
21 |
11 |
2312 |
1.64 |
5. From which of the following online music services (if any) have you purchased music? Please select all that apply.
Selected Choice/Response |
Number |
Percentage |
|
Apple iTunes Music Store (1) |
701 |
91.87% |
|
Napster (2) |
32 |
4.19% |
|
Rhapsody (3) |
21 |
2.75% |
|
MSN Music (4) |
8 |
1.05% |
|
Other (please specify below) (5) |
58 |
7.60% |
|
Total who responded |
763 |
25.03% |
|
Average |
0.38 |
||
6. How many music tracks have you purchased from online music services such as iTunes, Napster, or Rhapsody?
Selected Choice/Response |
Number |
Percentage |
|
None (1) |
1397 |
67.07% |
|
1 to 5 (2) |
215 |
10.32% |
|
6 to 10 (3) |
98 |
4.70% |
|
11 to 25 (4) |
129 |
6.19% |
|
26 to 50 (5) |
99 |
4.75% |
|
More than 50 (6) |
145 |
6.96% |
|
Total who responded |
2083 |
68.34% |
|
Average |
1.31 |
||
7. Which of the following best describes your use of iTunes music sharing in your residence or elsewhere on campus?
Selected Choice/Response |
Number |
Percentage |
|
I don't have iTunes (1) |
483 |
20.96% |
|
I have iTunes but don't use iTunes Sharing (2) |
442 |
19.18% |
|
I play music shared by others via iTunes Sharing (3) |
403 |
17.49% |
|
I share my own music via iTunes Sharing (4) |
87 |
3.78% |
|
I both play and share music via iTunes Sharing (5) |
889 |
38.59% |
|
Total who responded |
2304 |
75.59% |
|
Average |
2.42 |
||
8. Would you be willing to pay $20 per year to subscribe to a campus-based downloadable music service that offers over a million tracks? You would have access to the music as long as your subscription was current.
Selected Choice/Response |
Number |
Percentage |
|
Definitely not (1) |
366 |
15.38% |
|
Probably not (2) |
364 |
15.29% |
|
Maybe (3) |
536 |
22.52% |
|
Probably yes (4) |
622 |
26.13% |
|
Definitely yes (5) |
492 |
20.67% |
|
Total who responded |
2380 |
78.08% |
|
Average |
2.51 |
||
9. Regarding your willingness to pay $20 per year, how would you compare the importance of a music service with other priorities for technology services on campus?
Not important at all (1) |
Not very important (2) |
Somewhat important (3) |
Important (4) |
Very important (5) |
Total who responded |
Average | |
Pay $20/year to subscribe to campus music service |
476 |
531 |
633 |
418 |
228 |
2286 |
2.05 |
Pay $20/year to get wireless networking in more of the residences |
341 |
357 |
560 |
560 |
453 |
2271 |
2.38 |
Pay $20/year to make more multimedia/AV equipment available in the residences (e.g., DV cameras, LCD projectors, color printers) |
448 |
637 |
648 |
358 |
165 |
2256 |
1.94 |
Pay $20/year for a quota of 250 (black and white) pages on campus laser printers |
671 |
589 |
489 |
305 |
224 |
2278 |
1.86 |
Pay $20/year for another technology service specified in the last question of this section |
884 |
405 |
322 |
70 |
51 |
1732 |
1.05 |
10. As you may know, copyright law prohibits downloading or sharing copyright-protected files (music, video, etc.) without the permission of the copyright owner, and having unlicensed songs, movies, software, etc. on your computer violates both University policy and federal copyright law. Copyright owners may legally scan Internet traffic looking for such violations, then file complaints with service providers (like Stanford) under the Digital Millennium Copyright Act (DMCA). How familiar are you with these laws and policies?
Selected Choice/Response |
Number |
Percentage |
|
Never heard of these laws and policies (1) |
56 |
2.40% |
|
Very unfamiliar (2) |
143 |
6.13% |
|
Unfamiliar (3) |
189 |
8.10% |
|
Somewhat familiar (4) |
1002 |
42.97% |
|
Pretty familiar (5) |
643 |
27.57% |
|
Very familiar (6) |
299 |
12.82% |
|
Total who responded |
2332 |
76.51% |
|
Average |
3.26 |
||
11. How have you learned about the digital copyright laws and policies mentioned in the previous question? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Have no knowledge about the DMCA or copyright laws/policies (1) |
151 |
6.90% |
|
Was already exposed to these issues before I came to Stanford (2) |
1248 |
57.01% |
|
Read email about copyright sent to the Stanford community by the Provost (3) |
962 |
43.95% |
|
Read summary of Stanford Computer and Network Usage Policy when registering my computer (4) |
710 |
32.43% |
|
Heard about issues from my RCC (5) |
952 |
43.49% |
|
Heard about issues from other residence staff (6) |
427 |
19.51% |
|
Heard about issues from someone else (please specify below) (7) |
300 |
13.70% |
|
Attended dorm/house program/ guest speaker (8) |
100 |
4.57% |
|
Read Residential Computing Filesharing FAQ (http://rescomp.stanford.edu/info/dmca/) (9) |
220 |
10.05% |
|
Read about issues in the Stanford Daily (10) |
485 |
22.16% |
|
Read about issues in other publications, including online (please specify below) (11) |
349 |
15.94% |
|
Have received one or more DMCA notices from the Information Security Office with a complaint from a copyright holder (12) |
84 |
3.84% |
|
Know someone else who has received DMCA-related notices (13) |
391 |
17.86% |
|
Other (please specify below) (14) |
63 |
2.88% |
|
Total who responded |
2189 |
71.82% |
|
Average |
11.89 |
||
12. How do you keep your personal computer(s) up-to-date and secure from viruses? (Please select all the apply.)
Selected Choice/Response |
Number |
Percentage |
|
Set administrator/login password on my computer (1) |
1191 |
53.65% |
|
Manually download and install OS updates (2) |
712 |
32.07% |
|
Periodically run Windows Update/Software Update (3) |
950 |
42.79% |
|
Have Windows Update/Software Update configured to run automatically (4) |
1076 |
48.47% |
|
Manually download and run virus cleaning tools (5) |
575 |
25.90% |
|
Periodically run Symantec/Norton AntiVirus or similar programs (6) |
1077 |
48.51% |
|
Periodically update virus definition files (e.g. via LiveUpdate) (7) |
900 |
40.54% |
|
Have Symantec/Norton AntiVirus or similar programs configured to run automatically (8) |
1181 |
53.20% |
|
Have LiveUpdate or similar program configured to run automatically (9) |
921 |
41.49% |
|
Run Spy Sweeper, SpyBot or other anti-spyware software (10) |
1147 |
51.67% |
|
Have BigFix (11) |
157 |
7.07% |
|
Have other patching software (12) |
100 |
4.50% |
|
Run a software or hardware firewall, including those built into the newest versions of Windows XP and MacOS (13) |
672 |
30.27% |
|
Regularly read up on new security threats via the Web (or other means) (14) |
207 |
9.32% |
|
Don't know if I do anything (15) |
105 |
4.73% |
|
Don't do anything (16) |
46 |
2.07% |
|
Other (please specify below) (17) |
63 |
2.84% |
|
Total who responded |
2220 |
72.83% |
|
Average |
23.80 |
||
13. BigFix is a software package adopted by Stanford for distributing OS patches and virus definitions, currently being used by about 10,000 client computers on campus but only about 1000 student computers. See http://patching.stanford.edu/ and http://rescomp.stanford.edu/info/security/bigfix/ for more information. If you don't currently use BigFix, we'd like to better understand any specific reasons or concerns. Which of the following describe your reasons or concerns about BigFix? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
I've never heard of it (1) |
1324 |
65.35% |
|
I don't know enough about it to install yet more software (2) |
300 |
14.81% |
|
I use other methods to keep my computer secure (listed in the previous question) (3) |
385 |
19.00% |
|
I run specialized software that requires manual patch management (4) |
19 |
0.94% |
|
I'm concerned about information being collected about my computer (5) |
155 |
7.65% |
|
My RCC advised me to use other methods (6) |
56 |
2.76% |
|
My RCC advised me not to use BigFix (7) |
71 |
3.50% |
|
Someone else advised me not to (8) |
61 |
3.01% |
|
I don't know why (9) |
122 |
6.02% |
|
Other (please specify below) (10) |
69 |
3.41% |
|
Total who responded |
2026 |
66.47% |
|
Average |
2.31 |
||
1. Have you used a residence computer cluster this year for any purpose (computing, printing, study, etc.)?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
1711 |
68.83% |
|
No (2) |
775 |
31.17% |
|
Total who responded |
2486 |
81.56% |
|
Average |
1.07 |
||
This section was completed by those who answered that they HAVE used their residential computer cluster this year.
1. Which of the following are significant reasons that you use the residence cluster? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Availability of Windows PC computers (1) |
639 |
39.06% |
|
Availability of Apple Macintosh computers (2) |
390 |
23.84% |
|
Available general software (Word, Excel) (3) |
494 |
30.20% |
|
Available course-specific software (Mathematica, SPSS) (4) |
285 |
17.42% |
|
Multimedia (scanning, video editing, etc.) (5) |
376 |
22.98% |
|
Printing (6) |
756 |
46.21% |
|
Study space away from room (7) |
728 |
44.50% |
|
Availability of group/partner work space (8) |
320 |
19.56% |
|
Convenient location (9) |
525 |
32.09% |
|
Social environment, atmosphere (10) |
164 |
10.02% |
|
Other (please specify below) (11) |
165 |
10.09% |
|
Total who responded |
1636 |
53.67% |
|
Average |
8.63 |
||
2. About how many total hours per week, on average, do you use your residence computer cluster?
Selected Choice/Response |
Number |
Percentage |
|
1 to 2 hours (1) |
1255 |
78.73% |
|
3 to 5 hours (2) |
222 |
13.93% |
|
6 to 10 hours (3) |
60 |
3.76% |
|
11 to 20 hours (4) |
39 |
2.45% |
|
21 to 30 hours (5) |
14 |
0.88% |
|
More than 30 hours (6) |
4 |
0.25% |
|
Total who responded |
1594 |
52.30% |
|
Average |
0.70 |
||
3. About how many hours per week, on average, do you spend using your residence cluster (NOT your personal computer if you have one) for the following activities?
0 hours (1) |
Less than 1 hour (2) |
1 to 5 hours (3) |
6 to 10 hours (4) |
11 to 20 hours (5) |
More than 20 hours (6) |
Total who responded |
Average | |
ACADEMICS (any course related computer or Internet use) |
286 |
751 |
441 |
58 |
15 |
7 |
1558 |
1.14 |
INFORMATION (online news, jobs, travel, medical, etc.) |
992 |
369 |
109 |
9 |
3 |
3 |
1485 |
0.70 |
SOCIAL INTERACTION (social email or discussion groups, instant messaging, chat, etc.) |
1067 |
302 |
86 |
16 |
0 |
3 |
1474 |
0.66 |
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) |
1205 |
209 |
49 |
7 |
0 |
2 |
1472 |
0.59 |
COMMERCE (online shopping, banking, investing, auctions, etc.) |
1281 |
150 |
23 |
5 |
0 |
1 |
1460 |
0.55 |
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) |
1006 |
297 |
146 |
15 |
4 |
2 |
1470 |
0.70 |
4. How would you rate the availability of residence cluster computers for your use?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
686 |
42.45% |
|
Good (2) |
689 |
42.64% |
|
Fair (3) |
158 |
9.78% |
|
Poor (4) |
42 |
2.60% |
|
No opinion (5) |
41 |
2.54% |
|
Total who responded |
1616 |
53.02% |
|
Average |
0.96 |
||
5. How would you rate the maintenance of the computer equipment in your cluster?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
521 |
32.24% |
|
Good (2) |
723 |
44.74% |
|
Fair (3) |
218 |
13.49% |
|
Poor (4) |
68 |
4.21% |
|
No opinion (5) |
86 |
5.32% |
|
Total who responded |
1616 |
53.02% |
|
Average |
1.09 |
||
6. How would you rate the furnishings provided in your residence cluster (computer furniture, work space, lighting, etc.)?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
283 |
17.56% |
|
Good (2) |
744 |
46.15% |
|
Fair (3) |
416 |
25.81% |
|
Poor (4) |
118 |
7.32% |
|
No opinion (5) |
51 |
3.16% |
|
Total who responded |
1612 |
52.89% |
|
Average |
1.23 |
||
7. Which if any of the following would substantially increase the usefulness of the residence cluster for you? (Select all that apply.)
Couldn't care less (1) |
Wouldn't be that useful (2) |
Would be OK I guess (3) |
Would be good (4) |
Would be great (5) |
Total who responded |
Average | |
Email & Web kiosks |
700 |
171 |
331 |
138 |
72 |
1412 |
0.97 |
More high performance Apple Macintosh OS X computers |
633 |
165 |
272 |
200 |
158 |
1428 |
1.11 |
More high performance Windows PC computers |
455 |
98 |
275 |
313 |
304 |
1445 |
1.39 |
Availability of Unix or Linux computers |
808 |
186 |
206 |
118 |
77 |
1395 |
0.87 |
More multimedia production equipment (e.g. video editing, scanning, etc.) |
369 |
90 |
296 |
392 |
295 |
1442 |
1.47 |
Color printing - general |
302 |
91 |
308 |
416 |
332 |
1449 |
1.55 |
Color printing - professional/photo quality |
320 |
136 |
323 |
314 |
344 |
1437 |
1.49 |
More support for laptops (e.g., shared displays, wireless networking, laptop-friendly furniture) |
364 |
69 |
285 |
369 |
352 |
1439 |
1.51 |
Availability of laptops for loan/check-out |
606 |
199 |
266 |
171 |
182 |
1424 |
1.11 |
Availability of tablet PCs for loan/check-out |
667 |
206 |
271 |
131 |
139 |
1414 |
1.02 |
More quiet individual study spaces |
392 |
117 |
284 |
316 |
335 |
1444 |
1.45 |
Better defined spaces for partner or group work |
450 |
116 |
329 |
281 |
249 |
1425 |
1.32 |
Network gaming (e.g. XBox) |
743 |
187 |
173 |
138 |
189 |
1430 |
1.03 |
Other (please specify in the last question in this section) |
588 |
23 |
43 |
24 |
43 |
721 |
0.35 |
8. How important would these changes be for you? For example, would you still want them if it meant reducing the total number of computers available?
Selected Choice/Response |
Number |
Percentage |
|
Very important (1) |
114 |
7.50% |
|
Important (2) |
473 |
31.10% |
|
Not very important (3) |
735 |
48.32% |
|
Not important at all (4) |
199 |
13.08% |
|
Total who responded |
1521 |
49.90% |
|
Average |
1.33 |
||
This section was completed by those who answered that they HAVE NOT used their residential computer cluster this year.
1. What are the major reasons you don't use your residence computer cluster? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Use my own computer/peripherals. (1) |
702 |
97.10% |
|
Use other computing resources on campus. (2) |
113 |
15.63% |
|
Have little need for computing, printing, etc. (3) |
19 |
2.63% |
|
Not enough computers/cluster too crowded. (4) |
15 |
2.07% |
|
Inadequate support for laptops (5) |
23 |
3.18% |
|
Need other equipment or systems (please specify below). (6) |
8 |
1.11% |
|
Cluster equipment not dependable. (7) |
25 |
3.46% |
|
Work space or furnishings are inadequate. (8) |
28 |
3.87% |
|
Atmosphere not conducive to my studying needs. (9) |
78 |
10.79% |
|
Other (please specify below). (10) |
21 |
2.90% |
|
Total who responded |
723 |
23.72% |
|
Average |
0.83 |
||
2. Which if any of the following would substantially increase the likelihood you would use your residence cluster? (Select all that apply.)
Couldn't care less (1) |
Wouldn't be that useful (2) |
Would be OK I guess (3) |
Would be good (4) |
Would be great (5) |
Total who responded |
Average | |
Email & Web kiosks |
387 |
59 |
89 |
35 |
16 |
586 |
0.33 |
More high performance Apple Macintosh OS X computers |
378 |
55 |
85 |
33 |
34 |
585 |
0.34 |
More high performance Windows PC computers |
332 |
47 |
95 |
61 |
58 |
593 |
0.41 |
Availability of Unix or Linux computers |
405 |
56 |
70 |
19 |
31 |
581 |
0.31 |
More multimedia production equipment (e.g. video editing, scanning, etc.) |
228 |
29 |
113 |
133 |
98 |
601 |
0.54 |
Color printing - general |
238 |
43 |
107 |
128 |
94 |
610 |
0.53 |
Color printing - professional/photo quality |
191 |
39 |
103 |
145 |
128 |
606 |
0.59 |
More support for laptops (e.g., shared displays, wireless networking, laptop-friendly furniture) |
243 |
41 |
95 |
113 |
111 |
603 |
0.53 |
Availability of laptops for loan/check-out |
360 |
54 |
90 |
49 |
37 |
590 |
0.37 |
Availability of tablet PCs for loan/check-out |
355 |
61 |
89 |
37 |
50 |
592 |
0.37 |
More quiet individual study spaces |
248 |
37 |
99 |
106 |
104 |
594 |
0.51 |
Better defined spaces for partner or group work |
270 |
40 |
98 |
108 |
81 |
597 |
0.49 |
Network gaming (e.g. XBox) |
344 |
46 |
65 |
52 |
92 |
599 |
0.43 |
Other (please specify in the last question in this section) |
247 |
11 |
23 |
3 |
21 |
305 |
0.15 |
1. Have you used a public computer cluster or study space this year in any of these locations: Meyer Lobby, Meyer 2nd floor, Meyer Multimedia Studio, Meyer 24-hour study room, or Tresidder LAIR?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
1135 |
46.23% |
|
No (2) |
1320 |
53.77% |
|
Total who responded |
2455 |
80.54% |
|
Average |
1.24 |
||
This section was completed by those who answered that they HAVE used a public cluster this year.
1. Which of the following are significant reasons that you use the public study space or computer clusters in Meyer, Tresidder, or Green? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
Availability of Windows PC computers (1) |
445 |
42.46% |
Availability of Apple Macintosh computers (2) |
210 |
20.04% |
Available general software (Word, Excel, etc.) (3) |
278 |
26.53% |
Available course-specific software (Mathematica, SPSS, etc.) (4) |
156 |
14.89% |
Multimedia (scanning, video editing, etc.) (5) |
147 |
14.03% |
Printing (6) |
370 |
35.31% |
Assistive technology in Meyer (7) |
44 |
4.20% |
Non-English language support (8) |
66 |
6.30% |
Wireless availability (9) |
216 |
20.61% |
Availability of consulting/tech help (10) |
91 |
8.68% |
Convenient location (11) |
561 |
53.53% |
Study space away from residence (12) |
593 |
56.58% |
Availability of group/partner work space (13) |
228 |
21.76% |
Social environment, atmosphere (14) |
126 |