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Demographics:
This year, 1191 students or approximately 29% of all on-campus housed graduate students* responded to the survey, 65% male. Forty-eight percent of students identified themselves as being part of the School of Engineering, 27% as part of the School of Humanities and Sciences, and the remaining students distributed across the remaining schools. Most students were enrolled in Masters (33%) or Doctoral (57%) programs and a significant portion of students (41%) identified themselves as international (non-US citizen/permanent resident) students (there are many more international students in the graduate programs in general).
Use of Computers
Regarding equipment:
In terms of platform:
About 93% of students say they use their computers 11 hours a week or more, with about 54% using their computers more than 30 hours per week.
Within five broad categories, the most common personal computer activities are, in order:
In terms of suggestions for improvements to student computing resources and services in general, many comments were related to wireless networking, Stanford-provided software, and the cost of various services. Many students expressed the desire to have wireless networking added to the graduate residences as well as various common areas on campus (see below for more results on wireless in the residences). Many students commented on problems they have had installing and using some Stanford-provided software (through Essential Stanford Software), including BigFix, SpySweeper and even Symantec Antivirus. Finally, many students commented about the cost of printing services as well as being charged per computer for in-room network connections (since many graduate students have additional computers provided by their departments). Some of these concerns may be addressed with the new telecommunications fee model to be implemented starting in Fall 2005. For more information on this change, please visit the New Telecommuncations Fee FAQ.
Digital Music Services, Filesharing and Copyright
In light of recent law suits and complaints filed against college students for using computer networks to illegally share copyrighted materials, Residential Computing, in collaboration with other University departments, has been working to educate students about file-sharing, copyright law, and University policies and practices. For more information, please visit the File-sharing and Copyright Law FAQ.
This year's survey included questions on students' awareness of copyright issues. Seventy-eight percent said they were somewhat to very familiar with copyright laws and policies. The top five ways in which students have learned about these laws and policies are:
Those who said they read about these issues in other publications, including online, named various news sources, blogs, friends, and co-workers as sources of information. Law school students also noted that they learned about intellectual property and copyright through their coursework.
In addition to questions on students' awareness of copyright issues, this survey also included questions on student use of digital music services and related technologies. Of students who had purchased music from an online music service (approximately 27%), 75% had purchased music from the Apple iTunes Music Store and the 37% of students who answered that they own a portable music player was roughly split between owning an Apple iPod and other brands of portable music players. Most graduate students (unlike undergraduates) said that they did not have iTunes (59%) and many who did use iTunes said that they did not use the music sharing option.
While most students had not purchased music from an online music service, responses for those who had were somewhat evenly distributed with roughly equal numbers of students purchasing 1 to 5, 6 to 10, 11 to 25, 26 to 50 and more than 50 tracks. Willingness to pay $20 per year to subscribe to a campus music service was also split with 36% answering definitely or probably not, 23% answering maybe, and 41% answering probably or definitely yes. In general, more students felt that paying $20 per year for wireless networking in more residences was more important than subscribing to a campus music service or other technology priorities on campus (such as the availability of more multimedia equipment or a printing quota).
Desktop Security
With an increasing number of computer security vulnerabilities and exploits (such as viruses), Residential Computing, in collaboration with other University departments, have been working to educate students about the importance of desktop security. For more information on desktop security, please visit the Practicing Safe Net page.
Almost all students said they took some action to keep their computers up-to-date and secure from viruses. The top five practices students employ are:
In addition to education, the University also provides security software, including anti-virus software, anti-spyware software, and BigFix, a software package adopted by Stanford for distributing OS patches and virus definitions. At the time of the survey, BigFix was being used by about 10,000 client computers on campus, but only about 1000 student computers. Of those students who answered that they did not use BigFix, the top three reasons were:
A number of students also commented on problems they had installing and running some security software provided by the University, including SpySweeper, BigFix and even Symantec Antivirs, and as a result, chose to not use Stanford-provided software.
Wireless Networking
Since the academic year 2002-2003, ResComp, in collaboration with ITSS, has been adding wireless networking to more and more residences around campus. For more information on this project, please visit the Wireless in the Residences FAQ.
However, funding for adding wireless networking to all areas of campus is currently limited and at the time of the survey, no graduate residences had University-provided wireless networking. However, 17% of students said they owned a wireless access point or router, setting up wireless networks on their own. Of those students who have a wireless-equipped laptop and use wireless networking, 55% said they used the wireless network daily. If wireless were to become available in their residences,67% said they would use it daily.
Since graduate students do not have University-provided wireless in their residences, most comments on wireless focused on the desire to have service expanded to their residences as well as other areas on campus.
Given the limited funding available for adding wireless networking, the top five areas students said it was important or very important to have wireless networking are:
RCCs
Resident Computer Coordinators (RCCs) are students who live in each residence and serve as local network managers by supporting in-room network connection, consultants by helping residents with computer problems, cluster technicians by helping to take care of the residence clusters, and more. In the graduate residences, RCCs are distributed within each complex (rather than one for each individual residence as in the undergraduate residences). They are managed by the RCC Manager and receive support and training from the entire ResComp central staff. RCCs are the first line of support for residential students. For more information about RCCs, click here.
In general, graduate students are less likely to ask their RCC for help compared to undergraduates (48% versus 80% have asked for help at least once this year). Of those students who have asked their RCC for help this past year, most contacted their RCC via email with 93% percent said they received a response in under two days, about half of those receiving a response within the same day. Seventy-nine percent were able to resolve their computer-related problems within two days. Ninety percent rate their RCC's knowledge as excellent or good and 90% consider their RCC's willingness to help excellent or good.
Residence Computer Cluster Use
ResComp supports a residence cluster in every residence, roughly 350 public computers in 77 locations. In large graduate complexes, clusters are centrally located (rather than in each building). Only forty-nine percent say they have used a residence computer cluster this year, but of those, 77% rate the availability of cluster computers as good or excellent.
The top five reasons for using the residence clusters are:
For students who use the residence clusters, the top five suggested improvements that students say "would be great" to increase usefulness of residence clusters are:
However, when asked how important these changes were (for example, if they would still want them if it meant reducing the total number of computers available), most people (63%) said they were not very important or not important at all.
Central Public Computer Cluster Use
Academic Computing, Residential Computing's parent organization, also provides central public computer clusters in Tresidder Union and Meyer Library. Public computers are also available in Green Library. Forty percent of students who answered the survey say they have used one of these clusters this year, with 46% using the cluster in the lobby of Meyer Library, 34% using those on the second floor of Meyer (not including the Multimedia Studio), 18% using the Multimedia Studio, 48% using those in Tresidder, 21% using those in the Meyer 24-hour study room.
The top five reasons for using the central public clusters are:
A collaborative workspace called TeamSpace has also been set up in Meyer Lobby, but 61% of students who have used public clusters this year said they did not know it existed.
The top five suggested improvements that students say "would be great" to increase usefulness of central clusters are:
However, when asked how important these changes were (for example, if they would still want them if it meant reducing the total number of computers available), 44% answered they were not important at all or not very important, 42% somewhat important, and only 14% pretty important or very important.
If more/better defined group workspaces were made available, 72% of public cluster users said they would use these spaces for class and/or extracurricular projects.
Notes:
* Residential Computing supports all graduate residences (Crothers, Crothers Memorial, Escondido Village, Lyman and Rains) with the exception of Schwab Residential Center. Schwab is supported by the Graduate School of Business.
Total Number of People Who Responded to Survey: 1191.
1. About how many times this year have you asked your RCC for computer related help or advice?
Selected Choice/Response |
Number |
Percentage |
|
Never asked for help (1) |
598 |
52.41% |
|
Once (2) |
309 |
27.08% |
|
2 to 5 times (3) |
223 |
19.54% |
|
6 to 10 times (4) |
11 |
0.96% |
|
More than 10 times (5) |
0 |
0.00% |
|
Total who responded |
1141 |
95.80% |
|
Average |
1.62 |
||
2. On average, how quickly do you get an initial response from your RCC?
Selected Choice/Response |
Number |
Percentage |
|
Same day (1) |
258 |
22.63% |
|
1 to 2 days (2) |
273 |
23.95% |
|
3 to 5 days (3) |
28 |
2.46% |
|
More than 5 days (4) |
2 |
0.18% |
|
Never received response (5) |
7 |
0.61% |
|
Never asked for help (6) |
572 |
50.18% |
|
Total who responded |
1140 |
95.72% |
|
Average |
3.66 |
||
3. On average, how quickly have your computer related problems been resolved?
Selected Choice/Response |
Number |
Percentage |
|
Same day (1) |
146 |
12.83% |
|
1 to 2 days (2) |
294 |
25.83% |
|
3 to 5 days (3) |
76 |
6.68% |
|
More than 5 days (4) |
19 |
1.67% |
|
Never resolved (5) |
23 |
2.02% |
|
Never asked for help (6) |
580 |
50.97% |
|
Total who responded |
1138 |
95.55% |
|
Average |
3.89 |
||
4. Please indicate how you have contacted your RCC this year. (Check all that apply)
Selected Choice/Response |
Number |
Percentage |
|
By phone (1) |
154 |
13.65% |
|
By email (2) |
509 |
45.12% |
|
In person (3) |
52 |
4.61% |
|
Never asked for help (4) |
575 |
50.98% |
|
Total who responded |
1128 |
94.71% |
|
Average |
3.05 |
||
How do you normally contact your RCC?
Selected Choice/Response |
Number |
Percentage |
|
By Email (1) |
516 |
56.09% |
|
By Phone (2) |
48 |
5.22% |
|
In Person (3) |
14 |
1.52% |
|
Have never contacted my RCC (4) |
342 |
37.17% |
|
Total who responded |
920 |
77.25% |
|
Average |
1.70 |
||
5. How would you rate your RCC's knowledge?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
218 |
19.27% |
|
Good (2) |
259 |
22.90% |
|
Fair (3) |
43 |
3.80% |
|
Poor (4) |
9 |
0.80% |
|
No opinion (5) |
602 |
53.23% |
|
Total who responded |
1131 |
94.96% |
|
Average |
3.28 |
||
6. How would you rate your RCC's willingness to help?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
313 |
27.60% |
|
Good (2) |
197 |
17.37% |
|
Fair (3) |
41 |
3.62% |
|
Poor (4) |
13 |
1.15% |
|
No opinion (5) |
570 |
50.26% |
|
Total who responded |
1134 |
95.21% |
|
Average |
3.13 |
||
7. How would you rate your RCC's educational efforts? (e.g. email tips, newsletters, workshops, one-on-one education)
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
97 |
8.54% |
|
Good (2) |
155 |
13.64% |
|
Fair (3) |
61 |
5.37% |
|
Poor (4) |
7 |
0.62% |
|
There weren't any that I'm aware of (5) |
318 |
27.99% |
|
No opinion/Don't know (6) |
498 |
43.84% |
|
Total who responded |
1136 |
95.38% |
|
Average |
4.36 |
||
1. Although your residence does not have University-provided wireless networking, some houses and/or residents set up their own wireless access in common areas or individual rooms. Which of the following best describes how often you use any such ad hoc wireless networking that may be available in your residence?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
205 |
18.74% |
|
Weekly (2) |
78 |
7.13% |
|
Monthly (3) |
43 |
3.93% |
|
Quarterly (4) |
53 |
4.84% |
|
Never (no wireless available, or don't have wireless-equipped laptop) (5) |
715 |
65.36% |
|
Total who responded |
1094 |
91.86% |
|
Average |
3.59 |
||
2. If University-provided wireless networking WERE available in your residence, which of the following best describes how often you would anticipate using it?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
727 |
66.58% |
|
Weekly (2) |
86 |
7.88% |
|
Monthly (3) |
25 |
2.29% |
|
Quarterly (4) |
12 |
1.10% |
|
Never (or don't have a wireless-equipped laptop or other device) (5) |
242 |
22.16% |
|
Total who responded |
1092 |
91.69% |
|
Average |
1.87 |
||
3. Which of the following best describes how often you use wireless networking available in OTHER residences that you visit?
Selected Choice/Response |
Number |
Percentage |
|
Daily (1) |
156 |
14.34% |
|
Weekly (2) |
154 |
14.15% |
|
Monthly (3) |
88 |
8.09% |
|
Quarterly (4) |
79 |
7.26% |
|
Never (or don't have a wireless-equipped laptop or other device) (5) |
611 |
56.16% |
|
Total who responded |
1088 |
91.35% |
|
Average |
3.44 |
||
4. Given limited funding, how important do you think wireless network access is in the following areas?
Very unimportant (1) |
Unimportant (2) |
Neutral (3) |
Important (4) |
Very important (5) |
Don't use (6) |
Total who responded |
Average | |
Academic departments |
58 |
27 |
67 |
204 |
631 |
96 |
1083 |
4.08 |
Classrooms, labs |
49 |
34 |
99 |
241 |
562 |
98 |
1083 |
4.01 |
Libraries |
52 |
6 |
34 |
162 |
736 |
93 |
1083 |
4.24 |
Meyer |
58 |
29 |
129 |
152 |
398 |
300 |
1066 |
4.12 |
Sweet Hall |
58 |
53 |
174 |
102 |
248 |
431 |
1066 |
4.13 |
Tresidder |
53 |
53 |
165 |
263 |
388 |
160 |
1082 |
3.87 |
Administrative offices (e.g., Old Union, CDC) |
106 |
189 |
315 |
109 |
80 |
276 |
1075 |
3.29 |
Athletic facilities |
258 |
288 |
216 |
36 |
40 |
228 |
1066 |
2.68 |
Campus outdoor areas (Quad, White Plaza, etc.) |
92 |
91 |
246 |
346 |
183 |
120 |
1078 |
3.38 |
Your room |
80 |
42 |
169 |
222 |
484 |
93 |
1090 |
3.81 |
Residence hall common areas |
59 |
69 |
200 |
282 |
302 |
160 |
1072 |
3.69 |
Residential outdoor areas (courtyard, lawn, etc.) |
87 |
109 |
267 |
278 |
232 |
104 |
1077 |
3.36 |
Other areas (please specify in Question 5 below) |
48 |
20 |
170 |
21 |
35 |
386 |
680 |
2.66 |
1. How many personal computers (desktop or laptop) do you have with you on campus? (Note: if your answer to this question is 0 (zero), please skip questions 3 and 4.)
Selected Choice/Response |
Number |
Percentage |
|
0 (1) |
4 |
0.38% |
|
1 (2) |
616 |
58.67% |
|
2 (3) |
333 |
31.71% |
|
3 (4) |
70 |
6.67% |
|
4 or more (5) |
27 |
2.57% |
|
Total who responded |
1050 |
88.16% |
|
Average |
2.23 |
||
2. Which of the following computers, peripherals, and other electronic devices do you have? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Windows PC desktop/tower (1) |
440 |
41.79% |
|
Windows PC laptop (2) |
752 |
71.42% |
|
Apple Macintosh desktop/tower/iMac (3) |
34 |
3.23% |
|
Apple Macintosh laptop/Powerbook/iBook (4) |
137 |
13.01% |
|
Unix or Linux computer (5) |
108 |
10.26% |
|
Handheld computer (6) |
18 |
1.71% |
|
Personal digital assistant (PDA) (7) |
190 |
18.04% |
|
Cell phone (8) |
743 |
70.56% |
|
Printer - inkjet (9) |
467 |
44.35% |
|
Printer - laser (10) |
165 |
15.67% |
|
Scanner (11) |
203 |
19.28% |
|
Fax (12) |
59 |
5.60% |
|
Digital camera or video camera (13) |
629 |
59.73% |
|
TV (14) |
550 |
52.23% |
|
Game console (XBox, PlayStation, etc.) (15) |
127 |
12.06% |
|
TiVo or other DVR (Digital Video Recorder) (16) |
34 |
3.23% |
|
TV capture card for your computer (17) |
64 |
6.08% |
|
Stereo system (18) |
325 |
30.86% |
|
iPod portable music player (19) |
207 |
19.66% |
|
Other (not iPod) portable music player (20) |
200 |
18.99% |
|
Wireless access point or router ("WiFi") (21) |
184 |
17.47% |
|
Total who responded |
1053 |
88.41% |
|
Average |
47.33 |
||
3. About how many total hours per week, on average, do you use your personal computer(s) (NOT public or cluster computers)?
Selected Choice/Response |
Number |
Percentage |
|
1 to 5 hours (1) |
20 |
1.90% |
|
6 to 10 hours (2) |
58 |
5.51% |
|
11 to 20 hours (3) |
184 |
17.49% |
|
21 to 30 hours (4) |
221 |
21.01% |
|
More than 30 hours (5) |
569 |
54.09% |
|
Total who responded |
1052 |
88.33% |
|
Average |
3.71 |
||
4. About how many hours per week, on average, do you spend using your personal computer(s) (not public or cluster computers) for the following activities?
0 hours (1) |
Less than 1 hour (2) |
1 to 5 hours (3) |
6 to 10 hours (4) |
11 to 20 hours (5) |
More than 20 hours (6) |
Total who responded |
Average | |
ACADEMICS (any course-related computer or Internet use) |
5 |
18 |
140 |
231 |
287 |
365 |
1046 |
4.21 |
INFORMATION (news, jobs, travel, medical, etc.) |
9 |
54 |
444 |
341 |
125 |
62 |
1035 |
3.20 |
SOCIAL INTERACTION (social email or discussion groups, instant messaging, chat, etc.) |
17 |
146 |
501 |
236 |
83 |
49 |
1032 |
2.91 |
ENTERTAINMENT (music, video, gaming, hobbies, etc.) |
76 |
226 |
442 |
179 |
61 |
51 |
1035 |
2.67 |
COMMERCE (shopping, banking, investing, auctions, etc.) |
43 |
469 |
445 |
53 |
15 |
9 |
1034 |
2.23 |
5. From which of the following online music services (if any) have you purchased music? Please select all that apply.
Selected Choice/Response |
Number |
Percentage |
|
Apple iTunes Music Store (1) |
240 |
74.53% |
|
Napster (2) |
24 |
7.45% |
|
Rhapsody (3) |
13 |
4.04% |
|
MSN Music (4) |
19 |
5.90% |
|
Other (please specify below) (5) |
48 |
14.91% |
|
Total who responded |
322 |
27.04% |
|
Average |
0.54 |
||
6. How many music tracks have you purchased from online music services such as iTunes, Napster, or Rhapsody?
Selected Choice/Response |
Number |
Percentage |
|
None (1) |
699 |
71.55% |
|
1 to 5 (2) |
89 |
9.11% |
|
6 to 10 (3) |
50 |
5.12% |
|
11 to 25 (4) |
51 |
5.22% |
|
26 to 50 (5) |
36 |
3.68% |
|
More than 50 (6) |
52 |
5.32% |
|
Total who responded |
977 |
82.03% |
|
Average |
1.45 |
||
7. Which of the following best describes your use of iTunes music sharing in your residence or elsewhere on campus?
Selected Choice/Response |
Number |
Percentage |
|
I don't have iTunes (1) |
606 |
59.35% |
|
I have iTunes but don't use iTunes Sharing (2) |
256 |
25.07% |
|
I play music shared by others via iTunes Sharing (3) |
70 |
6.86% |
|
I share my own music via iTunes Sharing (4) |
12 |
1.18% |
|
I both play and share music via iTunes Sharing (5) |
77 |
7.54% |
|
Total who responded |
1021 |
85.73% |
|
Average |
1.48 |
||
8. Would you be willing to pay $20 per year to subscribe to a campus-based downloadable music service that offers over a million tracks? You would have access to the music as long as your subscription was current.
Selected Choice/Response |
Number |
Percentage |
|
Definitely not (1) |
208 |
19.89% |
|
Probably not (2) |
168 |
16.06% |
|
Maybe (3) |
240 |
22.94% |
|
Probably yes (4) |
262 |
25.05% |
|
Definitely yes (5) |
168 |
16.06% |
|
Total who responded |
1046 |
87.83% |
|
Average |
2.65 |
||
9. Regarding your willingness to pay $20 per year, how would you compare the importance of a music service with other priorities for technology services on campus?
Not important at all (1) |
Not very important (2) |
Somewhat important (3) |
Important (4) |
Very important (5) |
Total who responded |
Average | |
Pay $20/year to subscribe to campus music service |
281 |
289 |
225 |
145 |
85 |
1025 |
2.13 |
Pay $20/year to get wireless networking in more of the residences |
150 |
174 |
246 |
239 |
211 |
1020 |
2.73 |
Pay $20/year to make more multimedia/AV equipment available in the residences (e.g., DV cameras, LCD projectors, color printers) |
340 |
329 |
206 |
105 |
40 |
1020 |
1.88 |
Pay $20/year for a quota of 250 (black and white) pages on campus laser printers |
441 |
240 |
153 |
126 |
61 |
1021 |
1.84 |
Pay $20/year for another technology service specified in the last question of this section |
454 |
200 |
93 |
37 |
15 |
799 |
1.14 |
10. As you may know, copyright law prohibits downloading or sharing copyright-protected files (music, video, etc.) without the permission of the copyright owner, and having unlicensed songs, movies, software, etc. on your computer violates both University policy and federal copyright law. Copyright owners may legally scan Internet traffic looking for such violations, then file complaints with service providers (like Stanford) under the Digital Millennium Copyright Act (DMCA). How familiar are you with these laws and policies?
Selected Choice/Response |
Number |
Percentage |
|
Never heard of these laws and policies (1) |
35 |
3.34% |
|
Very unfamiliar (2) |
68 |
6.49% |
|
Unfamiliar (3) |
126 |
12.03% |
|
Somewhat familiar (4) |
512 |
48.90% |
|
Pretty familiar (5) |
210 |
20.06% |
|
Very familiar (6) |
96 |
9.17% |
|
Total who responded |
1047 |
87.91% |
|
Average |
3.55 |
||
11. How have you learned about the digital copyright laws and policies mentioned in the previous question? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Have no knowledge about the DMCA or copyright laws/policies (1) |
98 |
9.61% |
|
Was already exposed to these issues before I came to Stanford (2) |
508 |
49.80% |
|
Read email about copyright sent to the Stanford community by the Provost (3) |
399 |
39.12% |
|
Read summary of Stanford Computer and Network Usage Policy when registering my computer (4) |
275 |
26.96% |
|
Heard about issues from my RCC (5) |
25 |
2.45% |
|
Heard about issues from other residence staff (6) |
22 |
2.16% |
|
Heard about issues from someone else (please specify below) (7) |
87 |
8.53% |
|
Attended residence program/ guest speaker (8) |
3 |
0.29% |
|
Read Residential Computing Filesharing FAQ (http://rescomp.stanford.edu/info/dmca/) (9) |
65 |
6.37% |
|
Read about issues in the Stanford Daily (10) |
148 |
14.51% |
|
Read about issues in other publications, including online (please specify below) (11) |
205 |
20.10% |
|
Have received one or more DMCA notices from the Information Security Office with a complaint from a copyright holder (12) |
43 |
4.22% |
|
Know someone else who has received DMCA-related notices (13) |
101 |
9.90% |
|
Other (please specify below) (14) |
60 |
5.88% |
|
Total who responded |
1020 |
85.64% |
|
Average |
9.48 |
||
12. How do you keep your personal computer(s) up-to-date and secure from viruses? (Please select all the apply.)
Selected Choice/Response |
Number |
Percentage |
|
Set administrator/login password on my computer (1) |
542 |
52.47% |
|
Manually download and install OS updates (2) |
335 |
32.43% |
|
Periodically run Windows Update/Software Update (3) |
464 |
44.92% |
|
Have Windows Update/Software Update configured to run automatically (4) |
582 |
56.34% |
|
Manually download and run virus cleaning tools (5) |
244 |
23.62% |
|
Periodically run Symantec/Norton AntiVirus or similar programs (6) |
469 |
45.40% |
|
Periodically update virus definition files (e.g. via LiveUpdate) (7) |
425 |
41.14% |
|
Have Symantec/Norton AntiVirus or similar programs configured to run automatically (8) |
595 |
57.60% |
|
Have LiveUpdate or similar program configured to run automatically (9) |
489 |
47.34% |
|
Run Spy Sweeper, SpyBot or other anti-spyware software (10) |
551 |
53.34% |
|
Have BigFix (11) |
133 |
12.88% |
|
Have other patching software (12) |
41 |
3.97% |
|
Run a software or hardware firewall, including those built into the newest versions of Windows XP and MacOS (13) |
368 |
35.62% |
|
Regularly read up on new security threats via the Web (or other means) (14) |
141 |
13.65% |
|
Don't know if I do anything (15) |
9 |
0.87% |
|
Don't do anything (16) |
6 |
0.58% |
|
Other (please specify below) (17) |
38 |
3.68% |
|
Total who responded |
1033 |
86.73% |
|
Average |
30.40 |
||
13. BigFix is a software package adopted by Stanford for distributing OS patches and virus definitions, currently being used by about 10,000 client computers on campus but only about 1000 student computers. See http://patching.stanford.edu/ and http://rescomp.stanford.edu/info/security/bigfix/ for more information. If you don't currently use BigFix, we'd like to better understand any specific reasons or concerns. Which of the following describe your reasons or concerns about BigFix? (Please select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
I've never heard of it (1) |
525 |
56.45% |
|
I don't know enough about it to install yet more software (2) |
172 |
18.49% |
|
I use other methods to keep my computer secure (listed in the previous question) (3) |
250 |
26.88% |
|
I run specialized software that requires manual patch management (4) |
20 |
2.15% |
|
I'm concerned about information being collected about my computer (5) |
112 |
12.04% |
|
My RCC advised me to use other methods (6) |
1 |
0.11% |
|
My RCC advised me not to use BigFix (7) |
1 |
0.11% |
|
Someone else advised me not to (8) |
25 |
2.69% |
|
I don't know why (9) |
43 |
4.62% |
|
Other (please specify below) (10) |
59 |
6.34% |
|
Total who responded |
930 |
78.09% |
|
Average |
2.90 |
||
1. Have you used a residence computer cluster this year for any purpose (computing, printing, study, etc.)?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
433 |
41.71% |
|
No (2) |
605 |
58.29% |
|
Total who responded |
1038 |
87.15% |
|
Average |
1.38 |
||
This section was completed by those who answered that they HAVE used their residential computer cluster this year.
1. Which of the following are significant reasons that you use the residence cluster? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Availability of Windows PC computers (1) |
185 |
43.94% |
|
Availability of Apple Macintosh computers (2) |
77 |
18.29% |
|
Available general software (Word, Excel) (3) |
93 |
22.09% |
|
Available course-specific software (Mathematica, SPSS) (4) |
73 |
17.34% |
|
Multimedia (scanning, video editing, etc.) (5) |
79 |
18.76% |
|
Printing (6) |
179 |
42.52% |
|
Study space away from room (7) |
75 |
17.81% |
|
Availability of group/partner work space (8) |
39 |
9.26% |
|
Convenient location (9) |
117 |
27.79% |
|
Social environment, atmosphere (10) |
15 |
3.56% |
|
Other (please specify below) (11) |
58 |
13.78% |
|
Total who responded |
421 |
35.35% |
|
Average |
4.25 |
||
2. About how many total hours per week, on average, do you use your residence computer cluster?
Selected Choice/Response |
Number |
Percentage |
|
1 to 2 hours (1) |
367 |
89.51% |
|
3 to 5 hours (2) |
32 |
7.80% |
|
6 to 10 hours (3) |
8 |
1.95% |
|
11 to 20 hours (4) |
3 |
0.73% |
|
21 to 30 hours (5) |
0 |
0.00% |
|
More than 30 hours (6) |
0 |
0.00% |
|
Total who responded |
410 |
34.42% |
|
Average |
0.39 |
||
3. About how many hours per week, on average, do you spend using your residence cluster (NOT your personal computer if you have one) for the following activities?
0 hours (1) |
Less than 1 hour (2) |
1 to 5 hours (3) |
6 to 10 hours (4) |
11 to 20 hours (5) |
More than 20 hours (6) |
Total who responded |
Average | |
ACADEMICS (any course related computer or Internet use) |
121 |
201 |
87 |
7 |
0 |
1 |
417 |
0.69 |
INFORMATION (online news, jobs, travel, medical, etc.) |
234 |
143 |
23 |
1 |
0 |
1 |
402 |
0.50 |
SOCIAL INTERACTION (social email or discussion groups, instant messaging, chat, etc.) |
272 |
109 |
13 |
1 |
0 |
0 |
395 |
0.45 |
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) |
331 |
62 |
4 |
1 |
0 |
0 |
398 |
0.40 |
COMMERCE (online shopping, banking, investing, auctions, etc.) |
336 |
55 |
4 |
0 |
0 |
0 |
395 |
0.38 |
NON-COMPUTER ACTIVITIES (any non-computer academic or extracurricular activities, e.g. reading, study, meeting with other students, personal projects) |
312 |
58 |
12 |
2 |
1 |
0 |
385 |
0.40 |
4. How would you rate the availability of residence cluster computers for your use?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
118 |
28.16% |
|
Good (2) |
192 |
45.82% |
|
Fair (3) |
74 |
17.66% |
|
Poor (4) |
17 |
4.06% |
|
No opinion (5) |
18 |
4.30% |
|
Total who responded |
419 |
35.18% |
|
Average |
0.74 |
||
5. How would you rate the maintenance of the computer equipment in your cluster?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
67 |
15.95% |
|
Good (2) |
176 |
41.90% |
|
Fair (3) |
90 |
21.43% |
|
Poor (4) |
50 |
11.90% |
|
No opinion (5) |
37 |
8.81% |
|
Total who responded |
420 |
35.26% |
|
Average |
0.90 |
||
6. How would you rate the furnishings provided in your residence cluster (computer furniture, work space, lighting, etc.)?
Selected Choice/Response |
Number |
Percentage |
|
Excellent (1) |
47 |
11.24% |
|
Good (2) |
174 |
41.63% |
|
Fair (3) |
119 |
28.47% |
|
Poor (4) |
52 |
12.44% |
|
No opinion (5) |
26 |
6.22% |
|
Total who responded |
418 |
35.10% |
|
Average |
0.92 |
||
7. Which if any of the following would substantially increase the usefulness of the residence cluster for you? (Select all that apply.)
Couldn't care less (1) |
Wouldn't be that useful (2) |
Would be OK I guess (3) |
Would be good (4) |
Would be great (5) |
Total who responded |
Average | |
Email & Web kiosks |
155 |
58 |
83 |
64 |
29 |
389 |
0.77 |
More high performance Apple Macintosh OS X computers |
167 |
64 |
86 |
47 |
29 |
393 |
0.74 |
More high performance Windows PC computers |
102 |
38 |
96 |
90 |
72 |
398 |
1.00 |
Availability of Unix or Linux computers |
153 |
55 |
67 |
73 |
45 |
393 |
0.82 |
More multimedia production equipment (e.g. video editing, scanning, etc.) |
99 |
26 |
79 |
115 |
79 |
398 |
1.04 |
Color printing - general |
75 |
29 |
99 |
118 |
81 |
402 |
1.10 |
Color printing - professional/photo quality |
83 |
55 |
93 |
93 |
70 |
394 |
1.00 |
More support for laptops (e.g., shared displays, wireless networking, laptop-friendly furniture) |
94 |
30 |
84 |
106 |
88 |
402 |
1.07 |
Availability of laptops for loan/check-out |
146 |
50 |
68 |
72 |
57 |
393 |
0.86 |
Availability of tablet PCs for loan/check-out |
154 |
59 |
75 |
58 |
45 |
391 |
0.80 |
More quiet individual study spaces |
124 |
51 |
89 |
70 |
60 |
394 |
0.90 |
Better defined spaces for partner or group work |
133 |
36 |
72 |
89 |
59 |
389 |
0.90 |
Network gaming (e.g. XBox) |
216 |
59 |
49 |
29 |
35 |
388 |
0.65 |
Other (please specify in the last question in this section) |
165 |
15 |
22 |
7 |
16 |
225 |
0.31 |
8. How important would these changes be for you? For example, would you still want them if it meant reducing the total number of computers available?
Selected Choice/Response |
Number |
Percentage |
|
Very important (1) |
28 |
6.83% |
|
Important (2) |
125 |
30.49% |
|
Not very important (3) |
198 |
48.29% |
|
Not important at all (4) |
59 |
14.39% |
|
Total who responded |
410 |
34.42% |
|
Average |
0.93 |
||
This section was completed by those who answered that they HAVE NOT used their residential computer cluster this year.
1. What are the major reasons you don't use your residence computer cluster? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Use my own computer/peripherals. (1) |
580 |
97.48% |
|
Use other computing resources on campus. (2) |
267 |
44.87% |
|
Have little need for computing, printing, etc. (3) |
6 |
1.01% |
|
Not enough computers/cluster too crowded. (4) |
18 |
3.03% |
|
Inadequate support for laptops (5) |
9 |
1.51% |
|
Need other equipment or systems (please specify below). (6) |
6 |
1.01% |
|
Cluster equipment not dependable. (7) |
15 |
2.52% |
|
Work space or furnishings are inadequate. (8) |
14 |
2.35% |
|
Atmosphere not conducive to my studying needs. (9) |
53 |
8.91% |
|
Other (please specify below). (10) |
36 |
6.05% |
|
Total who responded |
595 |
49.96% |
|
Average |
1.96 |
||
2. Which if any of the following would substantially increase the likelihood you would use your residence cluster? (Select all that apply.)
Couldn't care less (1) |
Wouldn't be that useful (2) |
Would be OK I guess (3) |
Would be good (4) |
Would be great (5) |
Total who responded |
Average | |
Email & Web kiosks |
337 |
58 |
104 |
36 |
3 |
538 |
0.78 |
More high performance Apple Macintosh OS X computers |
345 |
71 |
73 |
32 |
16 |
537 |
0.77 |
More high performance Windows PC computers |
291 |
58 |
98 |
66 |
29 |
542 |
0.93 |
Availability of Unix or Linux computers |
336 |
57 |
70 |
45 |
23 |
531 |
0.80 |
More multimedia production equipment (e.g. video editing, scanning, etc.) |
198 |
39 |
128 |
129 |
55 |
549 |
1.22 |
Color printing - general |
168 |
52 |
137 |
147 |
48 |
552 |
1.27 |
Color printing - professional/photo quality |
157 |
50 |
123 |
143 |
75 |
548 |
1.32 |
More support for laptops (e.g., shared displays, wireless networking, laptop-friendly furniture) |
217 |
56 |
119 |
98 |
56 |
546 |
1.14 |
Availability of laptops for loan/check-out |
308 |
73 |
86 |
49 |
30 |
546 |
0.89 |
Availability of tablet PCs for loan/check-out |
326 |
79 |
76 |
39 |
23 |
543 |
0.83 |
More quiet individual study spaces |
247 |
70 |
84 |
89 |
59 |
549 |
1.08 |
Better defined spaces for partner or group work |
256 |
57 |
79 |
99 |
54 |
545 |
1.07 |
Network gaming (e.g. XBox) |
333 |
65 |
69 |
43 |
32 |
542 |
0.84 |
Other (please specify in the last question in this section) |
237 |
11 |
16 |
4 |
9 |
277 |
0.31 |
1. Have you used a public computer cluster or study space this year in any of these locations: Meyer Lobby, Meyer 2nd floor, Meyer Multimedia Studio, Meyer 24-hour study room, or Tresidder LAIR?
Selected Choice/Response |
Number |
Percentage |
|
Yes (1) |
405 |
39.78% |
|
No (2) |
613 |
60.22% |
|
Total who responded |
1018 |
85.47% |
|
Average |
1.37 |
||
This section was completed by those who answered that they HAVE used a public cluster this year.
1. Which of the following are significant reasons that you use the public study space or computer clusters in Meyer, Tresidder, or Green? (Select all that apply.)
Selected Choice/Response |
Number |
Percentage |
|
Availability of Windows PC computers (1) |
184 |
46.35% |
|
Availability of Apple Macintosh computers (2) |
82 |
20.65% |
|
Available general software (Word, Excel, etc.) (3) |
114 |
28.72% |
|
Available course-specific software (Mathematica, SPSS, etc.) (4) |
90 |
22.67% |
|
Multimedia (scanning, video editing, etc.) (5) |
91 |
22.92% |
|
Printing (6) |
133 |
33.50% |
|
Assistive technology in Meyer (7) |
14 |
3.53% |
|
Non-English language support (8) |
17 |
4.28% |
|
Wireless availability (9) |
75 |
18.89% |
|
Availability of consulting/tech help (10) |
22 |
5.54% |
|
Convenient location (11) |
208 |
52.39% |
|
Study space away from residence (12) |
136 |
34.26% |
|
Availability of group/partner work space (13) |
100 |
25.19% |
|
Social environment, atmosphere (14) |
37 |
9.32% |
|
Other (please specify below) (15) |
23 |
5.79% |
|
Total who responded |
397 |
33.33% |
|
Average |
7.99 |
||
2. About how many total hours per week, on average, do you use public space or computer clusters in the following locations?
Don't use (1) |
1 to 2 hours (2) |
3 to 5 hours (3) |
6 to 10 hours (4) |
11 to 20 hours (5) |
21 to 30 hours (6) |
More than 30 hours (7) |
Total who responded |
Average | |
MEYER Lobby |
194 |
160 |
19 |
5 |
1 |
0 |
0 |
379 |
0.50 |
MEYER 2nd floor |
235 |
101 |
22 |
11 |
3 |
0 |
0 |
372 |
0.47 |
MEYER Multimedia Studio |
287 |
57 |
9 |
7 |
0 |
0 |
0 |
360 |
0.38 |
MEYER 24-hour study room |
285 |
62 |
16 |
4 |
4 |
0 |
0 |
371 |
0.41 |
Tresidder LAIR |
177 |
170 |
17 |
7 |
1 |
0 |
0 |
372 |
0.50 |
3. During which hours do you most commonly use public computer spaces?
Don't use (1) |
12 Midnight to 8:00 am (2) |
8:00 am to 12 Noon (3) |
12 Noon to 5:00 pm (4) |
5:00 pm to 8:00 pm (5) |
8:00 pm to 12 Midnight (6) |
Total who responded |
Average | |
MEYER Lobby/24-hr room |
189 |
28 |
18 |
62 |
26 |
55 |
378 |
0.85 |
MEYER 2nd floor/Multimedia Studio |
219 |
7 |
20 |
61 |
22 |
30 |
359 |
0.69 |
Tresidder LAIR |
172 |
5 |
19 |
108 |
33 |
30 |
367 |
0.85 |
4. About how many hours per week, on average, do you spend using a public cluster space (NOT your personal computer if you have one, and not a residence cluster) for the following activities?
0 hours (1) |
Less than 1 hour (2) |
1 to 5 hours (3) |
6 to 10 hours (4) |
11 to 20 hours (5) |
More than 20 hours (6) |
Total who responded |
Average | |
ACADEMICS (any course related computer or Internet use) |
89 |
170 |
92 |
23 |
12 |
4 |
390 |
0.74 |
INFORMATION (online news, jobs, travel, medical, etc.) |
199 |
146 |
33 |
6 |
0 |
0 |
384 |
0.52 |
SOCIAL INTERACTION (social email or discussion groups, instant messaging, chat, etc.) |
222 |
126 |
28 |
6 |
0 |
0 |
382 |
0.49 |
ENTERTAINMENT (online music, video, gaming, hobbies, etc.) |
323 |
49 |
9 |
1 |
0 |
0 |
382 |
0.38 |
COMMERCE (online shopping, banking, investing, auctions, etc.) |
330 |
43 |
7 |
1 |
0 |
0 |
381 |