All users of the Stanford network are required to abide by Stanford's computing and network usage policies. <
i>This includes, but is not limited to policies regarding computer security, file-sharing and copyright. Failure to comply may result in disconnection of network access.
An overview of computing and network usage policies (including links to the complete policies) is available here.
Refunds will not be granted for accounts that have been activated for more than two (2) days, but disconnected because they were found to be in violation of stated policies. Personal technical support in remediating security problems is only available at $40 per hour (for conferences that do not have RCC suppport). More information on our refund policy and technical support is available here.
Securing your computer
There are a few things you can do to protect your computer, BEFORE COMING TO CAMPUS. Please consult our page on Preparing you Computer for use on the Stanford Network.
Notably, once your computer has been granted network access, you are responsible
for ensuring that your computer is up-to-date and secure. The Stanford
network is actively monitored to maintain the health of the network and
ensure that all computers are compliant with network usage and security
policies. If your computer is found to be critically vulnerable or
causing problems on the network due to a virus or other exploit, your
network connection may be disabled until the problem is resolved.
Resolution may require formatting the computer's hard disk and
re-installation of the operating system and other software.
If you are able to patch and secure your computer before coming
to campus and connecting your computer to the network, please do so! If
not, please make sure you secure your computer as soon as possible.
Specifically, you should make sure you do the following:
- Download and install operating system patches. Make sure you computer has the latest security patches installed by visiting Windows Update for Windows
computers or Software Update for Macintosh computers (available in System
Preferences). You may also want to turn on Automatic Update (on Windows)
or configure Software Update to automatically download and install updates
regularly.
- Use anti-virus software. Make sure you use anti-virus software, such as Symantec AntiVirus, and keep it up to
date with the most recent anti-virus definitions (this update can also be
set up to occur automatically and regularly).
- Watch out for spyware. Run anti-spyware software to remove existing and avoid future spyware
being installed on your machine. Some free anti-spyware software tools
include Ad-Aware and Spybot-S&D.
For more information on tips for practicing safe net and secure
computing in general, visit ResComp's section on Practicing Safe
Net as well as the Secure Computing Web site.
File-sharing and copyright
When Stanford receives a DMCA (copyright) complaint against a specific computer (identified by its IP address), the computer's owner is notified and asked to comply with the complaint within 24 hours. If the user does not respond within this time frame, the computer's network connection will be automatically disconnected until the situation can be resolved. For more information, please review our FAQ on file-sharing and copyright.
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